Double Shipping Charge

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey there EmperorFPM,

    Hope you’re well today!

    I’ve checked your site and added item to cart with shipping and on the confirmation page it says 15$ for shipping as you can see on the screenshots here:

    https://screencast.com/t/1jQFOQ3jAf7
    https://screencast.com/t/9fNtnQkSY

    Am I missing something here or you managed to fix the issue? Also please remove the order.

    Best regards,
    Bojan

    Thread Starter EmperorFPM

    (@emperorfpm)

    Thanks for your reply and I’ve been so busy or I would have contacted you sooner.

    https://screencast.com/t/TXgkvjOtNt5q
    This is a link to the Confirm Page, it is still showing $30…I have all shipping set at $15…Not sure why it is doubling the amount.

    Thread Starter EmperorFPM

    (@emperorfpm)

    I’ve checked multiple browsers after clearing all cache and cookies. Chrome, Firefox, IE all show $30.

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey there EmperorFPM,

    I’ve checked that specific product and it appears that the shipping is indeed 30$. I don’t believe this is a browser specific issue but rather having something to do with the shipping options.

    Example of that could be if you’re using weight rate or table rate as shipping method in Products -> Store Settings -> Shipping. This way you can have different shipping prices depending on the product.

    Could you please post a screenshot of your shipping page in admin?

    Best regards,
    Bojan

Viewing 4 replies - 1 through 4 (of 4 total)
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