• I am being charged double tax on the check out page. I can see it is because I must have mistakenly added the state rate separate from the county rates, and the county rates include the state rate.

    I tried to delete the state rate line, then I get a message that says the number must be greater than one. And the state rate line continues to recreate itself.

    With the state rate gone, I am being prompted to make the county tax rates by zip code all with a priority of 1. This is pages and pages of updates without a one click button.

    I was going to delete the entire rate table and start over, but I wasn’t sure how to delete the pages of rates by zip code.

    Any suggestions on how to fix this?

    Thanks!

    https://www.ads-software.com/plugins/tax-rate-upload/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bowenac

    (@bowenac)

    Yea get rid of the country flat rate and use the zip codes like normal…

    You can use the plugin to remove all state rates that you uploaded. Either way I am not sure why it would charge you twice as I have never used two different sources for taxes.

    This isn’t caused by my plugin but how you have your taxes configured.

    Thread Starter TVoltz

    (@tvoltz)

    Thanks for your quick response.

    My problem is I can’t get rid of the State tax rate line. I have tried and it keeps recreating itself.

    Do you know how I can uninstall of of the rates that I uploaded?

    Plugin Author bowenac

    (@bowenac)

    Yes I already told you… You can use the plugin to delete all tax rates…

    Thread Starter TVoltz

    (@tvoltz)

    Thank you! I removed the tax rates using your plugin. I didn’t realize I could do that. Re-uploaded them and everything works fine.

Viewing 4 replies - 1 through 4 (of 4 total)
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