Double voice in Mobile version (chrome)

  • Resolved imborx

    (@imborx)


    8 years, 5 months ago

    Hi,

    This plugin it’s amazing on desktop but I’m having problem on mobile devieces. In Chrome (Android OS) the voice overlaps when the girl finish to read the subtitle. Example:

    H2 Paragrah (subtitle): Voice 1 starts

    Content: Voice 2 starts when the voice 1 is finishing the subtitle

    Can you help me with that?

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)

  • I have the same problem. I will await a resolution as well. I noticed the 2nd voice starts at a comma.

    • This reply was modified 8 years, 5 months ago by sirdavepope.

    I also have the same problem. It happens after a comma. Is there any support for this plugin? I understand you have to go to their website but the support there has no mention of this issue. Anyone figure it out? Thanks

    Plugin Author ResponsiveVoice

    (@responsivevoice)

    Hi everyone,

    Our development team is currently working on a fix for this issue. Thank you all for your patience, we’d like to clarify that if you have any questions you can contact us through our contact form on the website!

    Thread Starter imborx

    (@imborx)

    It’s nice to hear that! Please let us know when it is finished ??

    Regards

    Plugin Author ResponsiveVoice

    (@responsivevoice)

    Please write to ResponsiveVoice support (https://responsivevoice.com/support) directly and we’ll be able to notify you when the issue is fixed – we don’t manage support on WordPress, we manage all support through the portal.

    Kind regards

    Was never notified about a fix. I think they gave up.

    Plugin Author ResponsiveVoice

    (@responsivevoice)

    Hi,

    we can’t find a support ticket from you to ResponsiveVoice Support, which is why you didn’t receive any notification. Rest assured we didn’t give up, and the issue should be fixed in ResponsiveVoice 1.5.0 (you can see the version of ResponsiveVoice being loaded by the plugin by opening the developer console in your browser, there will be a message with ResponsiveVoice’s version in it).

    If the issue is still occurring to you on 1.5.0, please write to us at [email protected].

    Kind Regards

    The latest version appears to be 1.1.7
    Where can I get 1.5? Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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