Downgraded from Premium to Free and Redirects are causing an issue

  • Resolved drivingn16

    (@drivingn16)


    3 weeks ago

    I was purchasing Yoast SEO premium for my website. I downgraded from premium to the free version. There were some redirects setup when my account was using premium that didn’t deactivate when I cancelled my premium. Now that I use free it says I have to upgrade to add/ edit my redirects. I don’t want the redirects turned on at all. I just remove the redirects in general I no longer want them, and I am also not paying for a premium version to to cancel them. How can I remedy this problem?

    The page I need help with: [log in to see the link]

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  • Plugin Support Suwash

    (@suascat_wp)

    @drivingn16

    You can check the htaccess where redirects might have been located and remove the redirects. You can edit the htaccess file directly from Yoast SEO. > Tools >> File editor.

    If you’re not seeing the File editor options in Yoast SEO tools is due to the incompatible permission. Your server doesn’t have the write permission for Yoast SEO to edit the robots.txt and as such you’re not seeing the option. If the?robots.txt?file is?not writable?or your WordPress install has?disabled file editing, the following steps may fail. Optionally, you can?edit at the server level.

    Alternatively, activate the Yoast SEO Premium and delete the redirects from the Redirect manager and deactivate the Yoast SEO Premium plugin.

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