Download After Email Plus installation problem

  • Resolved serge69

    (@serge69)


    1 year, 6 months ago

    When I install the Download After Email Plus plugin, i have this error message :
    Download After Email Plus could not be validated, because your site is experiencing an issue when contacting our site. Depending on the error, you may need to contact your hosting. The following error has been found: cURL error 28: Connection timed out after 10000 milliseconds

    Please help

    Regards

Viewing 1 replies (of 1 total)
  • Plugin Author mkscripts

    (@mkscripts)

    This error can appear if your website tries to contact another website, for example for updates. It’s a common issue and is related to cURL (server component). You can try a few things:

    • increase CURLOPT_TIMEOUT
    • update PHP version and cURL version
    • increase your Server Memory Limits settings
    • ask your host if there is a firewall, CDN, or security modules (e.g. mod_security) that could block the outgoing cURL requests

    This ticket has also been submitted to our support section of our website and has been resolved there. Therefore, this ticket will be closed.

    Kind regards,
    Team Download After Email

Viewing 1 replies (of 1 total)
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