• Hi,
    The download button doesn’t appear! My wordpress version is 5.4.2, plugin version is 1.4.4.
    I can submit the form if i add in my own submit button but then it doesn’t download the PDF.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Wyatt Kirby

    (@odisant)

    @jennifinch1 thanks for the report. It appears that there is a javascript error on your page, along with a number of content security policy errors. As such, the submission of your form is not working.

    For diagnosis, I would disable the gated content plugin and ensure your form is working with Contact Form 7. If the page works as expected —?you can submit the form and receive an email?— then we can establish that the problem comes from our gated content plugin. If it is still non-functional, you’ll need to continue debugging to find the root cause.

    Thread Starter jennifinch1

    (@jennifinch1)

    I disabled the gated content plugin and added in my own submit button and I receive an email. I also use the general contact form 7 plugin for the contact page and receive emails through that. When I turn on the gated content option, I can submit the form with the submit button I just added, but I don’t receive any download PDF and the only download button is the one I add in the general form setup (along with name and email), not the one under the Gated Content section.
    The javascript errors are from the slider on the homepage which I need to resolve.

    Plugin Author Wyatt Kirby

    (@odisant)

    @jennifinch1 is there a page with the submit button that I can demo?

    Plugin Author Wyatt Kirby

    (@odisant)

    @jennifinch1 I see the submit button is now available, and I do see the form submitting. I’ll see what I can find and respond here.

    Plugin Author Wyatt Kirby

    (@odisant)

    @jennifinch1 can you send me a screenshot of your settings page for the gated content plugin? You can email me at [email protected]

Viewing 5 replies - 1 through 5 (of 5 total)
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