Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi clarru,

    Thanks for reaching out.

    We would like to let you know, if a site has the WPML plugin, the document generated from the print and download button will be in the site’s default language, and the attachment will be in WooCommerce mail language.

    If you want to customize document language in email attachment, print and download options, you may go with paid plugin.

    Thread Starter clarru

    (@clarru)

    Can you direct me to a link where I can see that the download and print options can be in a different language for the paid plan?

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi clarru,

    Thanks for showing interest in our paid plugin. However, as this a support forum meant for discussing issues related to WordPress plugins. You may raise a pre-sale query via this link.

    Thread Starter clarru

    (@clarru)

    Hello @webtoffeesupport , I’ve purchased the premium version and right now I still have the same issue, can you help?

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi clarru,

    Thanks for reaching out.

    If you want to print an invoice in the default language of your site set in the WPML plugin, you can choose the “Generate invoice in – Site language” option from the “General” tab in the invoice plugin settings to meet your needs.

    Thread Starter clarru

    (@clarru)

    Hi @webtoffeesupport ,

    That was already selected and it’s not working.

    The invoice it’s sent translated only when the customer makes the first order.

    Then from my account page, if the user clicks on download OR print, it’s only in English, no translation here.

    Thank you.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi clarru,

    The support forum is meant for discussing issues related to free version of plugins. Kindly, raise a query via this?link to resolve an issue or customization request related to the premium version plugin. Thank you for your understanding.

Viewing 7 replies - 1 through 7 (of 7 total)
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