Download counter problem

Or a screenhot from Downloads > Logs and Downloads > Settings. It might also help.

@lanacodes I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials. I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.

https://www.ads-software.com/support/guidelines/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

I tested the GeneratePress theme and Elementor plugin. I found a minor bug in the Download widget which I fixed in the new version. Please update the plugin.

But I didn’t find anything that could cause too many counter error.

I think some plugin may interfere, but it’s a separate meta. The system checks the counter number several times before incrementing.
I couldn’t reproduce the error.

Note:
The log is not protected, and every time someone clicks on the download, it appears in the log. So if someone clicks 1000 times, the log is saved 1000 times.
In the next version I will put flood protection in the log.