download CSV issue

Hello @anouarsaidy

Thank you for contacting us.

Downloading the CSV file as a TXT file may be your browser-related issue. Please try with another browser.

If this problem exists, please let us share the browser name. Also, share the System Status to find the possible issue. So, please, copy the system status and send it here. We will be happy to assist.

GOOGLE CHROM

Hello @anouarsaidy

Please, copy your website’s System Status and paste it here.

Thank you,

WooCommerce Version: 6.2.0 - You are using the latest version of WooCommerce.

Product Types: ?  Produit Simple [simple]

?  Produits Groupés [grouped]

?  Produit Externe/affiliation [external]

?  Produit Variable [variable]

Total Products: WP Query: 299
WC Product Query: 299
Both Query: 299

Product Total by Types.

?  Simple Product: 296

?  Variable Product: 3

?  Product Variations: 25

Product Per Batch: 200

Product Query Type: WC_Product_Query

Default Customer Location: Default Customer Location

Store Address
10, lotissement Abdelmoumen N°12
casablanca
MA:1
20100

Multi Language Site: No

Multi Currency Site: No

WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.

WP CRON: Ok

Upload Directory: Ok - Writable.

Cache Plugin Installed: LiteSpeed Cache plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching?

WordPress Multi Site: No

Home Url: https://ipgold.ma

Site Url: https://ipgold.ma

Version: 6.2.0

Log Directory: /home/u339812177/domains/ipgold.ma/public_html/wp-content/uploads/wc-logs/

Log Directory Writable: Yes

WP Version: 5.9

WP Multisite: No

WP Memory Limit: 512 MB

WP Debug Mode: No

WP Cron: Yes

Language: fr_FR

Server Info: LiteSpeed

Php Version: 7.4.26

Php Post Max Size: 512 MB

Php Max Execution Time: 180

Php Max Input Vars: 9.77 KB

Curl Version: 7.71.0, OpenSSL/1.1.1d

Suhosin Installed: No

Max Upload Size: 512 MB

Mysql Version: 5.5.5

Mysql Version String: 5.5.5-10.5.12-MariaDB-cll-lve

Default Timezone: UTC

Fsockopen Or Curl Enabled: Yes

Soapclient Enabled: Yes

Domdocument Enabled: Yes

Gzip Enabled: Yes

Mbstring Enabled: Yes

Remote Post Successful: Yes

Remote Post Response: 200

Remote Get Successful: Yes

Remote Get Response: 200

Hitek Child: 1.0.0 (Latest:0)

Aliexpress Dropship for Woocommerce (Lite version) (MA-Group): 2.1.12

All-in-One WP Migration (ServMask): 7.54 (Latest:7.55)

Code Snippets (Code Snippets Pro): 2.14.3

Contact Form 7 (Takayuki Miyoshi): 5.5.5

Elementor (Elementor.com): 3.5.5

Site Kit by Google (Google): 1.68.0

LiteSpeed Cache (Technologies LiteSpeed): 4.4.7

MC4WP : Mailchimp pour WordPress (ibericode): 4.8.6

PixelYourSite (PixelYourSite): 8.2.16

Slider Revolution (ThemePunch): 6.5.8

CTX Feed (WebAppick): 4.4.50

WhatsApp Chat by NinjaTeam (NinjaTeam): 3.0.1

Woo Add Custom States (Trusted Technology Solutions (TrusTech)): 1.8.4

Checkout Field Editor for WooCommerce (ThemeHigh): 1.5.3

WooCommerce Advanced Free Shipping (Jeroen Sormani): 1.1.4

WooCommerce (Automattic): 6.2.0

Yoast SEO Premium (L’équipe Yoast): 17.4

Yoast SEO (L’équipe Yoast): 18.1

WPForms Lite (WPForms): 1.7.2.1

Yoast SEO?: WooCommerce (L’équipe Yoast): 14.4

XTemos theme core (XTemos): 1.0.0

Feed Files
https://ipgold.ma/wp-content/uploads/woo-feed/facebook/csv/woocommerce.csv

Fatal Errors
No Logs Found.

Hello @anouarsaidy

Thank you for the status.

We go to https://ipgold.ma/wp-content/uploads/woo-feed/facebook/csv/woocommerce.csv with Google chrome browser and save as type CSV. Would you please try the feed link saved as CSV?

We will like to know further about your specific issue. ??