Download Does Not Download

Hi there,

your hosting provider has configured your server to stream media content instead of downloading them. Please consult their support how to change that.

Let me know how I can help out more with this.

Thanks…I’ll look into this with my hosting provider right now.

I contacted SiteGround, who is hosting the site, they had me try deactivating their security plugins, they tried adding this to the .htaccess file, <FilesMatch “\.(mp3|ogg|wav)$”> Header set Content-Disposition “attachment” </FilesMatch> and since the files are stored on Firebase, I put one of them (as a test on the site itself)..none of these actions solved the problem. They said they don’t have a setting that would prohibit downloads. So, I’m at a loss.

Hi there, of course they don’t prohibid downloads, they just stream audio files which is fine. Are all your media files stored somewhere else, because I understand you do, so no .htaccess directive will work, since they are not in Siteground servers

Hi again…I tried this plugin on a completely different server (at Everleap) and here is what I learned. The plugin download works if the mp3 is stored locally, but not if its stored somewhere else (like at Firebase)…then it streams. I don’t know if this is the case with other sources, other than Firebase.

I found a way to make this work…wondering if there is an action in the plugin that i could hook into – I’d create a simple plugin that redirected the download to a php page I created that works.

Glad you worked this out