Download error while downlaoding backup

Dear @glotfy ,

Thank you for getting in touch.

You can download the log via FTP.
The backup and log files are located in the following directory:
“/wp-content/uploads/backup-guard/”

Or you can try another browser for now till we’re figuring out this problem.

Thank you, I already did from Firefox and via FTP, I just reported to you as an issue.

• This reply was modified 4 years, 8 months ago by George Lotfy.
• This reply was modified 4 years, 8 months ago by George Lotfy.
• This reply was modified 4 years, 8 months ago by George Lotfy.

Dear @glotfy ,

Thank you too!
We will try to find the issue and fix it.

You are welcome.

Dear @glotfy ,

Thanks again.