• Resolved tomasu

    (@tomasu)


    On a single event page, if I download an ICS file, it adds all the upcoming events of the calendar to my calendar. I only want one event, not the entire calendar. This behaviour changed after 6.0 update. Is there a setting for this ?

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Contributor Victor Zarranz

    (@vicskf)

    Hi @tomasu,

    Thanks for taking the time to report this.

    Unfortunately, I can confirm this is a legit issue with The Events Calendar 6.0.0.1

    I have opened an internal ticket for this to be fixed in an upcoming release.

    We’ll let you know as soon as we release a fix for this.

    Best,
    Victor

    Internal ref: BTRIA-1330

    Any update on this? Have a lot of customers complaining as it duplicates every event when they rsvp for a new one.

    Plugin Support Abz

    (@abzlevelup)

    Hi @seanmp, sorry to hear about this. Our team is still working on this issue and we do not have a workaround for this other than downgrading to pre-v6.0.

    Rest assured that we’d notify you in this thread if there are any updates.

    Again, apologies for the inconvenience.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    BTRIA-1330

    @abzlevelup Are there instructions on how to downgrade to pre-v6.0 when you have a dozen events that were already migrated and invitations sent out?

    Thank you

    Plugin Support Abz

    (@abzlevelup)

    Hi @seanmp, here’s an article to help you with downgrading the plugins: Accessing and Installing Older Plugin Versions. https://theeventscalendar.com/knowledgebase/k/accessing-older-plugin-versions/

    If you had already migrated your events to the 6.0 data system, you should reverse the migration before downgrading by clicking Reverse migration under Events > Settings > Upgrades.

    The reversal may take as long as the original migration and your site will go back into maintenance mode for that time. Keep in mind that reversing the migration will return your events to the state they were in before migration. This means that any updates you made to events after migration will be lost during the reversal process.

    Apologies for the inconvenience, and I hope this temporary workaround helps.

    Best,
    Abz

    I was hoping a fix would be released by now but looks like i need to downgrade or find a new plugin. How do i downgrade the plugin without removing the most up to date one? i have a dozen live events with invites out to hundreds of attendees. I need to keep those active but also need this ical issue fixed. Im getting so many complaints. Is there also an ETA on a fix? for it not to be fixed within this much time, makes our organization look bad.

    Plugin Support Abz

    (@abzlevelup)

    Hi @seanmp,

    Sorry to hear about this. In regard to the bug, we’re still working on it. Rest assured that this is on our radar. We don’t have a time estimate, but you’ll be notified with a reply when there are any updates. Rest assured that we are working on a permanent fix in regard to this issue.

    This article here should help on how to access previous versions of the plugin. https://theeventscalendar.com/knowledgebase/k/accessing-older-plugin-versions/

    Note that any updates made to events after migration will be lost during the reversal process. Moreover, to be safe, please test it out on a staging site and keep a working backup of your website.

    Again apologize for the inconvenience and appreciate your patience. Hang in there.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    BTRIA-1330

    Thanks for more info.

    Is there a way to remove the SUBSCRIBE TO CALENDAR and ADD TO CALENDAR buttons from the pages? that should solve the issue until an update. I removed the ical options from email forms.

    Unfortunately im not a web developer so not sure how to create a staging site and dont want to have all our events and rsvps delete for upcoming events and have new invites/events added daily.

    Plugin Support Abz

    (@abzlevelup)

    Hi @seanmp,

    For removing the buttons, could you follow this article here: https://theeventscalendar.com/knowledgebase/k/remove-ical-and-google-calendar-links-from-single-event-views/.

    Sorry to hear about that, perhaps hiding the buttons is the only workaround for you.

    No worries, and again thanks for your patience here.

    Let me know how it goes in removing the buttons. I’d be glad to help you out further.

    Best,
    Abz

    Thank you, where do I add the code to remove the links? the link you sent doesnt say where i add it.

    Plugin Support Abz

    (@abzlevelup)

    Hi @seanmp, no worries. Insert it on your theme’s functions.php, under Appearances → Theme File Editor → Select Theme → functions.php.

    Let me know how it goes.

    Best,
    Abz

    Thank you, I added these four entries. the calendar view downloads are gone but the single event page still has two links to download. URL for example is: https://sbiffriviera.com/cs/armageddon-time/

    add_filter( ‘tec_views_v2_subscribe_links_gcal_single_url’, ‘__return_false’, 10 );

    add_filter( ‘tec_events_show_ical_link’, ‘__return_false’, 10 );

    add_filter( ‘tec_views_v2_use_subscribe_links’, ‘__return_false’ );

    add_filter( ‘tec_events_show_ical_link’, ‘__return_false’, 10 );`

    Plugin Support Abz

    (@abzlevelup)

    Hi @seanmp, it should have hidden the single page via the snippet. I’d recommend doing a Custom CSS. Go to Appearances → Customize → Additional CSS and insert this Custom CSS here:

    .single-tribe_events .tribe-events-cal-links {
      display: none !important;
    }

    Moreover, you could also try installing this third-party plugin that allows you to insert code snippets on your website → https://www.ads-software.com/plugins/code-snippets/.

    It should work after applying this snippet. Make sure to clear the cache after.

    See if that works on your end. Let me know how it goes.

    Best,
    Abz

    Its been almost 6 weeks, any update on this yes? I feel this should be an urgent fix for your plugin.

    FYI the code worked but i just updated my theme and it not longer works. when i try to add it back in it says:

    Your PHP code changes were rolled back due to an error on line 189 of file wp-content/themes/betheme/functions.php. Please fix and try saving again.
    
    Uncaught Error: Undefined constant "‘tec_views_v2_subscribe_links_gcal_single_url’" in wp-content/themes/betheme/functions.php:189
    Stack trace:
    #0 wp-settings.php(566): include()
    #1 wp-config.php(102): require_once('wp-set...')
    #2 wp-load.php(50): require_once('wp-con...')
    #3 wp-blog-header.php(13): require_once('wp-loa...')
    #4 index.php(17): require('wp-blo...')
    #5 {main}
      thrown
    Plugin Support Abz

    (@abzlevelup)

    Hi @seanmp, apologies we’re still working on a fix for this one.

    FYI the code worked but I just updated my theme and it no longer works. When I try to add it back in, it says

    I suspect it could be a syntax error, especially when copying and pasting. The constant here ‘tec_views_v2_subscribe_links_gcal_single_url’ included the quote.

    Could remove it from the functions.php and try installing this third-party plugin that allows you to insert code snippets on your website → https://www.ads-software.com/plugins/code-snippets/.

    Let me know how it goes.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    BTRIA-1330

Viewing 15 replies - 1 through 15 (of 19 total)
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