Download link for User overview add-on not working anymore

  • Resolved lebaigneur

    (@lebaigneur)


    9 years, 1 month ago

    Hi,

    I bought the User overview add-on at the end of 2014.
    I de-installed it since I had compatibility issues with other plugins (NextGen, which I ended up dumping completely).
    I now want to re-install the User overview add-on but the link I received in the email when I bought it originally doesn’t work anymore.
    I emailed [email protected] about it.
    Can you have a look into it or tell me where to access this download?

    I read the documentation and I found something weird at the top of this page:
    https://www.wp-slimstat.com/addons/
    I don’t have a place-holder to add my licence key on the Slimstat > Add-Ons page.

    Cheers,

    Julien

    https://www.ads-software.com/plugins/wp-slimstat/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Hi Julien,

    we are handling your request through our support platform. Please keep in mind that our timezone is US/ET, so next time please allow a few hours before opening multiple tickets on different platforms.

    Thank you,
    Camu

    Thread Starter lebaigneur

    (@lebaigneur)

    Thanks for your feedback.

    When I answered the original billing email, I wasn’t sure it was going to be looked at, some companies do not answer through this channel.
    Not getting an automated ticket number, I figured I should try the forum to be safe.

    Anyway, I’ll keep that in mind.

    Thanks for your help and support,

    Julien

    Plugin Author Jason Crouse

    (@coolmann)

    Done ?? Thank you for your patience!

Viewing 3 replies - 1 through 3 (of 3 total)
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