Viewing 4 replies - 1 through 4 (of 4 total)
  • No idea. I’d probably just try a different popup plugin until I found one that worked.

    From your other posts I thought you were doing inline link, but your message here talking about a link not showing up in your email. Does that mean you are doing ‘both’? Are you getting the email and there is no link in it, or are you not getting the email at all?

    Make sure you are aware that EBD sends 2 emails out. One goes to the To: value of the CF7 form that you made. I call that one the notification email. He lists what the user downloaded, but it is not a link, just the name of the file. The other email goes to the email address that the website visitor typed into the EBD form (and then hit Submit). That email contains the link to the download file (and/or has the download attached if you selected that option). Note that it is common for that email (the one going to the website visitor) to not actually be delivered (because of the From: value .. this is a common issue when your website is on shared hosting). It is best to test with an email address that is not your WordPress Admin email address — that way you can easily see if both emails show up — one to the WordPress Admin (the notification email that has no link) and another to the email address entered into the form by the website visitor (this one will have a link – if it gets delivered, but it is often blocked by the email provider [gmail, yahoo, etc].

    Hello!

    I have an issue… In the following page (my page): I am using the EBD plugin (both mode: inline and email), after I put the name and email and send “download” it appears the link of the PDF to download, but when I make click in the link nothing is downloaded and I finish in an error page: . Also happens with the link that I receive in the email sent…!

    If you see in this same my page, I have left “on purpose” a blue button (made with the Download Monitor Plugin) and this button works fine! (it has the same id “979”)… But when I put or use the [email-download download_id=”979″ contact_form_id=”906″] happens what I have told you first… I finish in that weird page…!

    I don’t know what’s happening… Please I would appreciate a lot if you can help me please!

    I’m using: WordPress 4.6 – Download Monitor 1.9.5 – Contact Form 7 4.5 – Email Before Download 3.4.2

    Thanks a lot in advance!

    Hello!

    I have an issue… In the following page (my page):https://gmc-peru.com/capacitacion/ingles-para-negocios/ I am using the EBD plugin (both mode: inline and email), after I put the name and email and send “download” it appears the link of the PDF to download, but when I make click in the link nothing is downloaded and I finish in an error page: https://gmc-peru.com/wp-content/plugins/email-before-download/download.php?dl=3b84c9bcdc5ff07031d4739b52ca5be4. Is a weird path… Also happens with the link that I receive in the email sent…!

    If you see in this same my page, I have left “on purpose” a blue button (made with the Download Monitor Plugin) and this button works fine! (it has the same id “979”) and the path is the correct one (not the weird path above)… But when I use the EBD putting or using the [email-download download_id=”979″ contact_form_id=”906″] happens what I have told you first… I finish in that weird page…!

    I don’t know what’s happening… Please I would appreciate a lot if you can help me please!

    I’m using: WordPress 4.6 – Download Monitor 1.9.5 – Contact Form 7 4.5 – Email Before Download 3.4.2

    Thanks a lot in advance!

    Hi cekar, sorry it took so long to reply. You updated an old item that someone else had started and the new www.ads-software.com support forums have a bug where they are not putting the newest updates for tickets at the top of the list. Thus, I never saw that you updated this.

    I suggest you try to flipping the setting for the “hide/mask real url” in the EBD settings (if it’s checked uncheck it and retest .. if it’s not checked then check it and retest)

Viewing 4 replies - 1 through 4 (of 4 total)
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