Download link not showing on webpage

Hi @fanlightinc,

This could be due to a compatibility issue with your theme or another plugin. However, can you provide screenshots showing the issue for better assistance on your end? For screenshots, you may use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

Furthermore, to troubleshoot this, you could try the following steps:

1. Ensure the product is set as “Downloadable” and “Virtual” in the product data meta box.
2. Check if you have added a downloadable file in the “Downloadable files” field.
3. Try disabling other plugins to see if there’s a conflict causing this issue. More info: https://woo.com/document/how-to-test-for-conflicts/
4. Switch to a default WordPress theme like Storefront to see if the issue persists.

Additionally, head over to WooCommerce → Status → Tools, and do the following:

• WooCommerce transients – Clear
• Expired transients – Clear
• Clear template cache – Clear
• Capabilities – Reset Capabilities
• Clear customer sessions -Clear
• Product lookup tables – Regenerate
• Regenerate the product attributes lookup table – Regenerate

Next, please clear your browser cache and check again.

Let us know how that goes for you. Looking forward to hearing from you!

Hi @fanlightinc,

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks!