Viewing 5 replies - 1 through 5 (of 5 total)
  • I don’t see a download_id value in your HTML. I think your shortcode is probably wrong. What do you have for your shortcode? (please post it in here exactly as it is on your page).

    wait, I just noticed you listed Download Manager. That is not the right plugin. You need Download Monitor, not Download Manager. Common mistake…

    Thread Starter vidyarthi

    (@vidyarthi)

    Hi
    dtynan

    Thanks your reply.

    I have the following plugins
    CF7 version 4.2.2
    Download Monitor version 1.9.0 (My typing mistake)
    Email Before download version 3.4
    WordPress version 4.3
    link to site as follows

    https://www.jeta.in/online-registration
    I have used shortcode

    [email-download download_id=”465″ contact_form_id=”474″]

    Message send successfully but Download Link not appear.

    Thread Starter vidyarthi

    (@vidyarthi)

    Sorry

    I have used shortcode

    [email-download download_id=”475″ contact_form_id=”474″]

    Thanks

    Ok I tried out your form & it emailed me and it had a good link in it, so the email part & finding the right file all look good. I assume you have it set to ‘Both’ (both link & email) and the link is not showing up is the problem.

    Looks to me like it is not using AJAX and instead is just POSTing like a normal http form post. Normally, that is caused by plugins or themes that are conflicting somehow — usually ajax-related plugins are the problem. That could be it.

    Or, it might be caused by a javascript issue of some type. I notice your page has a couple of errors. You have a: uncaught TypeError: Cannot read property ‘NoConflict’ on Undefined.
    That looks related to the way jquery is being called. You have another similar message related to your Superfish menu.

    Those errors could be the issue, though I kind of doubt it.

    Another possibility is that you’re on the new Download Monitor 1.9, which I haven’t tried yet. I very much doubt it could cause this problem, but it might somehow be an issue.

    In all likelihood, it’s related to your page — plugins or themes that are conflicting somehow. I suggest disabling some stuff & see if you can get it to work then. Particularly stuff that might affect http and/or ajax.

Viewing 5 replies - 1 through 5 (of 5 total)
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