Downloads not working

Hi @joshembling,

Thanks for reaching out!
Can you please go to your dashboard > Settings > Permalinks > and save without changing anything.
Please let me know if this fixes it.

Warmly,
Mihaela

It seems to have fixed it for the older ones, but not the most recent.

I have duplicated exactly what is in a post(s) that works. Including the same file. And there is no difference.

Hey
I need help the plugin has stopped working
I already reinstalled, I also did with a previous version and nothing solves.
This error appears in the hosting logs
fopen(): Filename cannot be empty in /home/protect1/public_html/wp-content/plugins/download-monitor/src/DownloadHandler.php on line 691

@estudiolepe,

Can you please go to Downloads > All Downloads > edit the download in question > > scroll down to Downloadable Files/Versions > Add File > and make sure you have a file there? If not please click on Upload File > select your file > Update.
That error usually displays if there are no files added there to download.
Also, because your issue is not related to the OP’s support thread please open a new support thread here: https://www.ads-software.com/support/plugin/download-monitor/

@joshembling,

Can you please send an URL of a download that does not work?
If you want to send it privately you can using the form here.

Warmly,
Mihaela

Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

I have the same error, and the link for the download give me a 403 error.

https://dominiodepruebas.online/finanzas-ok/wp-content/uploads/dlm_uploads/2022/03/Alicuotas-de-Ingresos-Brutos-por-Provincia-Diciembre-2021.xlsx

The wordpress is installed in subfolder ‘finanzas-ok’