• Resolved tylerforret

    (@tylerforret)


    I recently installed EDD. When I click to list “all downloads” in the WordPress backend, it only lists the posts that are on my site. I am able to create a download, but once I go back to the page where I am supposed to be able to view them, it still only shows posts and I cannot get past the first page (by jumping to page 2, 3, 5, last, etc.). In addition, searching for the download by name returns an error saying “Invalid post type”.

    In addition, if I manually navigate to the download page, it is simply a blank page. Not a 404 error page, but a blank white page.

    https://www.ads-software.com/extend/plugins/easy-digital-downloads/

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor Pippin Williamson

    (@mordauk)

    Go to Settings > Permalinks and click Save Changes.

    If that doesn’t work, then you must have a conflict with one of your other plugins or your theme. If you want to post your Downloads > System Info, I can help you work through it.

    Thread Starter tylerforret

    (@tylerforret)

    That did allow me to manually view the download page, thank you.

    I’m still having the same problem with “All Downloads” though. You think it’s just a plugin conflict?

    Thanks!

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Could you give me the URL for the all downloads page?

    I’ve the same issue. I did the upgrade to last version of EDD and downloads doesn’t work anymore. I’m using Avada theme. My site has over 1,500,000 hits per month…
    Thanks in advance.

    Pighixxx

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Did you resave the permalink structure?

    yes, of course but the site is in the same conditions.

    Thread Starter tylerforret

    (@tylerforret)

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Could you both post your Downloads > System Info?

    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multi-site: No

    SITE_URL: https://www.pighixxx.com
    HOME_URL: https://www.pighixxx.com

    EDD Version: 1.5.1
    WordPress Version: 3.5.1

    Test Mode Enabled: No
    Ajax Enabled: Yes
    jQuery Validation: No
    Guest Checkout Enabled: Yes

    Checkout: Valid

    Taxes Enabled: No
    Local Taxes Only: No
    Taxes After Discounts: No

    Platform: Apple
    Browser Name: Chrome
    Browser Version: 26.0.1410.43
    User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
    c OS X 10_7_5) AppleWebKit/537.3
    1 (KHTML, like Gecko) Chrome/26.
    0.1410.43 Safari/537.31

    PHP Version: 5.2.17
    MySQL Version: 5.0.96-community
    Web Server Info: LiteSpeed

    PHP Memory Limit: 256M
    PHP Post Max Size: 20M
    PHP Time Limit: 30

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: page
    Page On Front: Home #4
    Page For Posts: Home #4

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path:
    Use Cookies: On
    Use Only Cookies: Off

    UPLOAD_MAX_FILESIZE: 20MB
    POST_MAX_SIZE: 20MB
    WordPress Memory Limit: 256MB
    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.

    ACTIVE PLUGINS:

    Advanced Menu Widget: 0.2
    Akismet: 2.5.7
    bbPress: 2.2.4
    bbPress Moderation: 1.5
    Category Order and Taxonomy Terms Order: 1.3.0
    Donate via paypal: 1.1.9
    DP Maintenance Mode: 1.8.7
    Easy Digital Downloads: 1.5.1
    Easy Digital Downloads Toolbar: 1.5.1
    EDD Versions: 1.0.1
    Font Emoticons: 1.2
    Insert JavaScript & CSS: 0.2
    Lightbox Plus ColorBox: 2.6
    MiniMeta Widget: 4.5.3
    Search bbPress 2.0: 1.0
    SEO Tag Cloud Widget: 1.8.2
    WordPress SEO: 1.4.6
    WP-Polls: 2.63
    WPML CMS Nav: 1.2.7
    WPML Media: 1.2.3
    WPML Multilingual CMS: 2.6.4.1
    WPML Sticky Links: 1.2.1
    WPML String Translation: 1.5.4
    WPML Translation Management: 1.4.4
    WPML XLIFF: 0.9.1
    WP Realtime Sitemap: 1.5.4
    WP User Avatar: 1.3.2

    CURRENT THEME:

    Avada: 2.1.2

    ### End System Info ###

    Plugin Contributor Pippin Williamson

    (@mordauk)

    I’ve just look at your site and it seams to be working fine for me.

    For example, a single download product: https://www.pighixxx.com/downloads/scheda-18/

    And the archive view: https://www.pighixxx.com/downloads/

    Both show fine. Is there a different URL I should be looking at?

    Hi Pippin,
    thanks for your attention. I’ve test now my site with Safari, Chrome and Firefox but there’s no download button! Before the upgrade worked out great and have been downloaded about 100 cards per day.

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Oh, that is a completely different issue than this thread was for. Please do not hijack threads that are a different topic.

    Anyhow, do you have the “Disable Purchase Button” box checked for the products?

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Marking as resolved since it’s been more than a month without any replies.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Downloads Section Only Lists Posts | Download Page Blank’ is closed to new replies.