DPD Slovakia tracking not working
-
Hi,
it seems that your tracking links for DPD slovakia are invalid.
For example parcel number 06705000805234
When I open the link in my order page or if the customer opens it, they are redirected to the following location:
https://www.dpdgroup.com/sk/mydpd/my-parcels/incoming?parcelNumber=06705000805234
Screenshot>
https://ibb.co/51ZGdKVAs you can see the generated page requests the user to enter the tracking ID again and usually gets an error or a request to enter additional zip code, etc.
However when I use the proper tracking link (visible in my DPD account) I get correctly redirected to the following URL
https://tracking.dpd.de/status/sk_SK/parcel/06705000805233Can you please correct it so the link in the tracking plugin for DPD slovakia looks something like this?
https://tracking.dpd.de/status/sk_SK/parcel/%trackingid%It used to be in the past like this, but now your plugin uses a different method for tracking DPD parcels which does not work properly
Regards
Michal
- The topic ‘DPD Slovakia tracking not working’ is closed to new replies.
