Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author TrackFree

    (@trackfree)

    Hi gregskiuk,
    Please can you send your tracking number?

    Thread Starter gregskiuk

    (@gregskiuk)

    Hi

    The item has been delivered: 15976870827999F, but plugin cannot get details from the courier.

    • This reply was modified 5 years, 5 months ago by gregskiuk.
    Plugin Author TrackFree

    (@trackfree)

    Hi Gregskiuk,

    Looks like, DPD international was selected, over DPD-Uk, we just updated that for you for the above tracking number. You can see the current shipment status, by accessing it from the Woo-commerce order details page or TrackFree dashboard. For privacy reasons, we are not posting the link here.

    Thank you for using TrackFree and please do let us know if you have any questions, feature requests.

    Thread Starter gregskiuk

    (@gregskiuk)

    HI

    I would say it is still doesn’t solved. Courier has been chosen DPD UK not the internation and tracking details stilldoesn show (which been delivered already):

    STATUS
    In Transit FEEDBACK
    N/A
    No estimated delivery date
    No track details available

    Plugin Author TrackFree

    (@trackfree)

    Hi Gregskiuk,

    Here is the public status page for your shipment, it is in Transit and not delivered yet.

    We looked up DPS UK tracking status on the carrier site and the status reflects the same ( In Transit)

    https://artwool.trackfree.io/t/15976870827999F

    I don’t have an option to reopen this ticket, instead I’m actively monitoring, let’s us know if you have any other issues.

    Thank you again for using TrackFree.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘DPD UK’ is closed to new replies.