Drafts not saving, can't send email: JSON error with preview

  • Resolved nik L

    (@nik-l)


    9 years, 6 months ago

    Plugin worked fine until update to 2.6.16. Doesn’t work with WordPress 4.3 either. One user has managed to send a preview mail which has incorrect formatting when received although it looks fine when previewed in the browser. When I try to send an email preview, The error is “Request error not JSON:<!DOCTYPE html>…”
    My edits are not being saved at all (I am user 1) I checked whether it was a user problem, even created a new user to test, same problem. All users have administrator priveliges.
    I don’t think the host’s memory limit is at fault, site is hosted on a premium package

    https://www.ads-software.com/plugins/wysija-newsletters/

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hello,

    Worked fine before I upgraded WP 4.3 and wysija.
    But now, the same happens to me. Edits do not save.
    maybe that wasn’t a good idea to upgrade ?

    Regards

    HELLO
    Same issue :
    Request error not JSON:{“result”:{“result”:true},”msgs”:{“updated”:[“L’aper\u00e7u de votre newsletter a \u00e9t\u00e9 envoy\u00e9 \u00e0 [email protected].”]}}Activation result:

    Thread Starter nik L

    (@nik-l)

    Update: no users can save anything any more. I also get a page not found error when I try to duplicate a newsletter. I’m not using a URL shortener, URL displays as it should (long format) but getting 404 page on that

    I am not able to send a preview either and get the JSON error as well.

    This is fucking insane! The forum is full of errors users are having. Imagine how the paying customers are feeling. Do these guys even try to fix this?!

    Hello Joachim,

    I think we are in the same situation, no saving, blank preview, no preview send for test.
    I hope they will fix it soon.

    regards

    @steingalen FYI Premium users get a faster reply.

    Everyone make sure to update to the latest version 2.6.17, this should fix these issues. In case it doesn’t, then check this: https://support.mailpoet.com/error-403-on-admin-ajax-php/

Viewing 7 replies - 1 through 7 (of 7 total)
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