Drag and drop of images doesn’t work anymore

  • Resolved innerpeace

    (@innerpeace)


    7 years, 2 months ago

    Hi,

    thanks for the great plugin!

    After a long time I added an image again. But there is no way to change the order of the images through drag and drop.
    I tried Chrome, Edge and Firefox. I also installed the plugin in another instance of wordpress, but there is the same problem. The images can’t be put into order like here:

    Does drag and drop work at anybody’s WordPress-Site?

    Thanks for your help.

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hello innerpeace,

    Thanks for contacting us.
    Could you, please, mention the version of the plugin you are currently running?

    Thanks

    Thread Starter innerpeace

    (@innerpeace)

    It’s 2.4.6
    Always updating ??

    Dear innerpeace,

    Thanks for the information.
    Please be kindly informed that in that version of the plugin Drag and Drop functionality is disabled in the free version.
    We are sorry for this inconveniences. If this feature is essential for you then the older version of the plugin can be downloaded from this link

    We are begging your pardon again.
    Let us know if you have other questions.

    Thanks

    Thread Starter innerpeace

    (@innerpeace)

    Hm…That is not nice.

    Is there any other way to sort images?

    Dear innerpeace,

    Drag and drop is the only functionality for arranging images in the slider.
    Another way will be just adding images right in the order you want them to be in the slider.

    Thank you

    Thread Starter innerpeace

    (@innerpeace)

    I wanted to buy the full plugin, but saw that there is no direct upgrade from the free version. So I would have needed to re-do everything.

    I deinstalled the plugin and now use another one. Works like a charm now.

    Dear innerpeace,

    Thank you for keeping us informed of your results.
    By the way, we would like to mention that the existing projects are not deleted when upgrading from the free version to the pro one because all information is saved in the database.

    Let us know if you have other questions.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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