Draw attention all of sudden stops working

  • Resolved kendallmason

    (@kendallmason)


    6 years, 3 months ago

    The plugin worked before, but all of sudden stopped working, we are planning to buy the pro version, but now we are having issue with it, the hover effect doesn’t work anymore, can someone help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author NSquared

    (@croixhaug)

    Hi @kendallmason, I loaded up the page and can confirm it’s not working for me either. Have you made any other changes recently? For example, have you changed themes or added any caching features/plugins? If you can temporarily disable any caching, that would be the first thing to try.

    I don’t believe there’s anything that could have changed in our plugin to make it stop working, so we just need to find out what is conflicting with it.

    You can also contact our pro support at [email protected] and we’ll be happy to help you look into it further.

    Thanks,
    Nathan

    Thread Starter kendallmason

    (@kendallmason)

    Hey Nathan,

    Thanks for the reply, we recently updated the theme, I think that’s conflict, but we have to use that theme, what we can do about that?

    Mickey

    Plugin Author NSquared

    (@croixhaug)

    Hi Mickey, can you email us at [email protected]? I’d like to send URLs back and forth, discuss what versions you have installed, etc but probably shouldn’t be posting that data here publicly ??

    Thanks,
    Nathan

Viewing 3 replies - 1 through 3 (of 3 total)
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