Drop Box Every Time Page Opens

  • Hello,

    I was wondering if anyone can help me figure out why a box drops down with the word “cerrar” anytime someone opens my webpage? I’m not sure if it’s a plugin gone awry or something in the CSS, but I wanted to see if anyone might have an inkling of what might be up?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

  • That could be any number of things, without a link to your site, we can only guess.

    Moderator cubecolour

    (@numeeja)

    It looks like its something to do with the “Popup By Puydi” thing in the footer. Whatever is putting that in is causing the popup.

    Thread Starter clandestinechic

    (@clandestinechic)

    Sorry about that. here is the link to my site: https://clandestinechic.com.

    And thank you for the “Popup by Puydi”. I didn’t even see that and I have no clue how it even got in there.

    Thanks

    Moderator cubecolour

    (@numeeja)

    It could be coded in the footer of the theme, but my guess is that its more likely to be a plugin.

    After inspecting the footer.php code, if nothing seems to be obviously to the cause there, I would disable all the plugins and see if the popup stops and re-enable them one-by-one until the popup comes back to identify the source of the popup.

    Thread Starter clandestinechic

    (@clandestinechic)

    Thank you very much, Numeeja. That was exactly it and it was a plugin that I strangely have no recollection of installing. Thanks again and I really appreciate your help.

Viewing 5 replies - 1 through 5 (of 5 total)
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