Drop-down menu disappears

Hi @techteat

Thank you for your interest in the Filter Everything plugin.

Please send the link to the page with the issue so we can check it and test it, in order to provide at least any suggestions on what can be the issue.

Best Regards – Victor

The website is under construction, for this reason the pages are not visible unless you log in.
Where can I send the credentials to access the WordPress panel?

I would also add that,
I apply your filters to the product list (shop), this product list is managed by me in PHP, including the filtering.
I don’t think it affects the problem, but it seems correct to warn you that I don’t use the “Shop List” item for Elementor of WooCommerce or my theme.

Hi @techteat

Unfortunately, there is no such support for the Free version of the plugin. This is only available with the PRO version support.

Here, followed by the forum guidelines are deprecated to exchange such information.

What you can try to do is, use a local server install clean WP install only our plugin use the default 2021 theme (as it still has widgets) create some filters, and display them for post categories for example, to check if everything is working.

Then, seeing that everything is good, start adding your changes, in order to find the root of the issue. This way you can find exactly at which step everything becomes broken.

Best Regards – Victor

Hi, I think I figured out what the problem is. The request is blocked because it is processed over http protocol instead of https (see attachment).
Let me know if this could be the problem and how I could solve it.
Thanks.

— EDIT

I solved the https protocol problem, but still nothing, some function immediately after loading the page removes the “button” to open the “div” that contains the list of attributes.
After removing the “button” () it only keeps the filter title.
Blocking the page loading, first it writes this to me, and the dropdown works correctly.

<div class="widget-title wpc-filter-title">
 <button>
<span class="wpc-wrap-icons">Filtra per Tag</span><span class="wpc-open-icon"></span>
</button>
</div>

If instead I load the page to the end, it writes this to me:

<div class="widget-title wpc-filter-title">
<span class="first">Filtra</span> per Tag
</div>

This happens exactly in the purple box in the image below.

• This reply was modified 8 months ago by techbeat.
• This reply was modified 8 months ago by techbeat.
• This reply was modified 8 months ago by techbeat.

I want to add that with this code in jQuery, starting it on a loaded page and delaying it by 2 seconds, I can solve the problem, in a very forced way.
But I am increasingly convinced that it is the plugin itself that modifies the label by removing the “button”.

jQuery( document ).ready(function() {
	setTimeout(
	  function() {
		  jQuery("div[data-fid='8621']>div.wpc-filter-header").html('<div class="widget-title wpc-filter-title"><button><span class="wpc-wrap-icons">Filtra per Tag</span><span class="wpc-open-icon"></span></button></div>');
	  }, 2000);
});

Up

Hi?@techteat

Unfortunately, without the link to the page with this issue we cannot do much, not that we do not want to, but we simply cannot debug anything by the screenshots. We need to test it on the site.

Best Regards – Victor

I think this topic is public,

where can I send my login credentials?

For the Free version of the plugin, there is no “checking the site with credentials,” this type of support is available only for the PRO version of the plugin.

For the Free version support, you can only post the link to the page with the issue here publicly.

For the forum guidelines, you can check this page – https://www.ads-software.com/support/guidelines/

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Best Regards – Victor