• Resolved alesdap92

    (@alesdap92)


    On the payment/Checkout page, in the customer data section, when you need to enter the state and county, the drop-down menu opens but you don’t read the options.

    Can you help me?

    • This topic was modified 8 months, 3 weeks ago by alesdap92.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @alesdap92,

    Thanks for reaching out.

    On the payment/Checkout page, in the customer data section, when you need to enter the state and county, the drop-down menu opens but you don’t read the options.

    I understand that you’re having trouble seeing the options in the drop-down menu for the state and county on the payment/Checkout page.

    Do you remember making any changes before the issue started, such as updating or installing plugin(s)?

    I recommend you try the following steps:

    1. Clear your browser cache and cookies.
    2. Try using a different web browser or device to see if the issue persists.
    3. Temporarily switch to a default WordPress theme (like Storefront) to check if the issue is theme-related.
    4. Disable all plugins except WooCommerce to see if there’s a conflict with another plugin. More on how to run a conflict test can be found here.

    Let us know if this helps.

    Thread Starter alesdap92

    (@alesdap92)

    Hi! Thank you! I resolved my issues! There is a conflict between plugins, but I didn’t know why and how to solve.

    I asked woocommerce plugin support for help and we solved it by adding some CSS:

    select2-billing_country-results {
    color: black !important;
    }
    select2-billing_state-results {
    §color: black !important;
    }

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi again @alesdap92,

    Glad to hear you were able to solve the issue – thanks for letting us know!

    If you have a few minutes, we’d love if you could leave us a review: https://www.ads-software.com/support/plugin/woocommerce/reviews/

    I’ll mark this thread as resolved now.

Viewing 3 replies - 1 through 3 (of 3 total)
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