Dropbox upload fails with cURL timeout error

Still having the same issue with latest version, Im agree with @florianziegler the solution is ok but not efficient.

Thanks @zetoun17 for this one

+1 having the same problem with current versions. The plugin suggested that extends the time works for me. But shouldn’t that have been fixed already?

I have the same issue, please help. The extended plugin not work in any of my 25 webs in more than 4 different servers. :_(
It’s really uncomfortable… after a lot of years working perfectly.

did you try putting it in manually to functions.php? https://www.ads-software.com/support/topic/dropbox-upload-fails-with-curl-timeout-error/page/2/#post-15128720

Good idea… just five minutes to do it and back..thanks

yupiiiieee in manually works perfectly???
Thanks a lot. I’ll wait for tonight program and back here to tell. ??

Solved??? Thanks very much.

Hello, I have 30 sites giving token errors. Do you know if the timeout error will be fixed soon? Thank you.

ken has expired; new token has been obtained
[14-Apr-2022 03:03:59] Token has expired; new token has been obtained
[14-Apr-2022 03:04:30] Token has expired; new token has been obtained
[14-Apr-2022 03:05:00] Token has expired; new token has been obtained
…

/home/xyz/public_html/wp-content/plugins/backwpup/src/Http/Client/WpHttpClient.php: Dropbox API: cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received
[14-Apr-2022 03:05:24] 2. Try to send backup file to Dropbox …
[14-Apr-2022 03:05:24] Token has expired; new token has been obtained
[14-Apr-2022 03:05:25] Authenticated with Dropbox of user: xyz abc
[14-Apr-2022 03:05:25] Uploading to Dropbox …
[14-Apr-2022 03:05:30] /home/xyz/public_html/wp-content/plugins/backwpup/src/Http/Client/WpHttpClient.php: Dropbox API: cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received
[14-Apr-2022 03:05:31] 3. Try to send backup file to Dropbox …
[14-Apr-2022 03:05:31] Token has expired; new token has been obtained
[14-Apr-2022 03:05:32] Authenticated with Dropbox of user: xyz abc
[14-Apr-2022 03:05:32] Uploading to Dropbox …
[14-Apr-2022 03:05:37] /home/xyz/public_html/wp-content/plugins/backwpup/src/Http/Client/WpHttpClient.php: Dropbox API: cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received
[14-Apr-2022 03:05:38] ERROR: Step aborted: too many attempts!
[14-Apr-2022 03:05:38] One old log deleted
[14-Apr-2022 03:05:38] ERROR: Job has ended with errors in 314 seconds. You must resolve the errors for correct execution.

All of mine failed last night too. I’m beginning to think this is a DROPBOX problem, they have issues with large files being uploaded. Has anyone tried another remote location?

I can’t see how it would be dropbox’s issue (but I’m limited in my understanding of the problem). I do know that If you add some code to functions.php it works. https://www.ads-software.com/support/topic/dropbox-upload-fails-with-curl-timeout-error/page/2/#post-15128720

I don’t like that solution because I have to add it back every time wordpress updates, and I don’t know what exploits I might be leaving myself open too, but it does work.

then, use the plugin customizations.php for not change functions.php every time.

I am still updating 30 sites with

function __extend_http_request_timeout( $timeout ) {
    return 60;
}
add_filter( 'http_request_timeout', '__extend_http_request_timeout' );

will these be automatically included or would I need to continue updating all the sites?

Hi @duongcuong96

You mentioned about 8 months ago that the fix for extending the timeout for all http requests was a temporary fix and that it would be resolved in the next release. When is the next release coming? It seems that BackWPup is still on version 3.10.0 which hasn’t been updated for over 8 months.

Thanks a lot!

Could we open this issue?

It is still a problem on all my sites.

@duongcuong96 do we have a formal solution yet?