Dropdown content not displaying

  • Resolved paddysullivan

    (@paddysullivan)


    4 years, 4 months ago

    When I create an email with contents of selection from my Dropdown all I get is the word ‘array’ no matter what the user selects. Is there a limit to how many items I can have in the Dropdown?
    So for example if user selects ‘Lloyds Pharmacy’ from Dropdown and the email is created it only ever says ‘array’ instead of Lloyds Pharmacy.
    I have NOT updated either wordpress of PHP recently.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Yes, I just started having the same problem with my Everest forms. The entries stored in the database on my website still have the correct information, but the emails sent do not.

    Thread Starter paddysullivan

    (@paddysullivan)

    I guess it’s good I’m not the only one but is there a solution? Yes I do see that the results are correctly stored. It deems the product useless if I can’t email the results of my form?
    I’d like to reiterate that this happened suddenly without warning and without any website changes having been made.

    There is a work-around: {all_fields}

    This will display the contents of all the fields, even the ones which currently only display “array”. It’s a hack, and messes up my nicely formatted emails, but it’s the only way to insure that I get emailed the entire contents of all the fields until they fix this bug.

    And it is a bug: if I go in and carefully re-request the field-name tags from the email setup, I still get “array” in my emails.

    Hi @paddysullivan @brianjstarr,

    How are you today?
    Thanks for writing to the community support portal.

    We were really sorry for the inconvenience caused. Everest Forms patch version 1.7.0.1 has been released which fixes this issue. Please do update the plugin and lets us know if the issue is resolved!

    Hope this helps,
    If you have any other questions please ask!

    Thank you!

    Kind regards,
    Shiva Poudel

    • This reply was modified 4 years, 4 months ago by Shiva Poudel.
    Thread Starter paddysullivan

    (@paddysullivan)

    Hi Shiva,

    Thanks for that. Yes indeed it’s back working again. Did something suddenly happen to it last week because I have been using it for a long time now and this has never been a problem.

    Anyway, it’s working again so thanks again.

    Patrick

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Dropdown content not displaying’ is closed to new replies.

Tags