• Resolved werfewr

    (@werfewr)


    Hello, thanks for your plugin. I am using it with Bricks builder, but it doesn’t work properly. It should display the swatches, but dropdown is displayed. I am using Firefox for Developers.

    How can I solve this please?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @werfewr,

    Greetings for the day!

    I have checked and this seems like a third-party plugin causing conflict. Here’s what we can do to make sure:

    You can deactivate all the plugins temporarily except the WooCommerce and Variation Swatches plugins and see if that solves the error. If it does then activate plugins one by one to see which plugin is causing the problem.

    Learn more about troubleshooting in WordPress: How to Troubleshoot a Conflict with the Plugin & Theme?

    Hope this helps.

    Let me know how it goes.

    Thread Starter werfewr

    (@werfewr)

    Hello Aamir,

    it looks like it is caused by Admin and Site Enhancements (ASE) Pro and “Disable jQuery migrate”.

    So the jQuery migrate is a must? It’s pretty heavy for page load…

    Regards, Ale?

    Thread Starter werfewr

    (@werfewr)

    I have disabled the ASE plugin and installed WP Rocket cache and it doesn’t work again. That’s dissapointing.

    Plugin Support Aamir

    (@aamiribsf)

    Hello @werfewr,

    Thanks for writing back!

    Apologies for the delay in response due to a high number of tickets. I tried to replicate the issue on my test site with the WP Rocket plugin but the variation swatches on the product page seem to work fine for me.

    There could be specific settings or option in the plugin settings causing the issue.

    Can you please open a support ticket from our site so we can have a look into the issue more closely?

    Best Regards,

    Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @werfewr,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Dropdown displayed in Firefox’ is closed to new replies.