• Resolved klorofilla

    (@klorofilla)


    Good morning,

    I am having a problem with dropdown interest groups.

    Inserting a dropdown interest group in the form builder, after saving, I display an error icon and a field is generated in the empty form (with the same error icon).

    If I save the changes again, that empty field with the error is multiplied exponentially.

    The form works correctly, but before saving I must remember to delete the empty field, otherwise it is multiplied many times.

    A few days ago I forgot to delete the empty field for 2 saves, I had to manually delete about 50 empty fields.

    Has anyone else encountered this problem? For me this is the first time I use a dropdown interest group with your plugin.

    I attach screenshots of the problem:
    https://www.sorgentelight.com/wp-content/uploads/2021/02/Cattura.jpg

    Thanks in advance for the support!
    Enzo

    WordPress Version: 5.6.1
    EFMC version: 6.8.1

    • This topic was modified 3 years, 9 months ago by klorofilla.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @klorofilla,

    I was able to reproduce this bug on my machine as well. I’m still in the process of tracking down the root cause.

    Thank you for alerting us to this issue!

    Jon

    Hi again @klorofilla,

    I’ve just pushed a hotfix to address this issue. Please update the plugin and let me know if your problem is resolved.

    Thanks,
    Jon

    Thread Starter klorofilla

    (@klorofilla)

    Hello Friend,

    I updated and I must say that the problem of empty fields has been fixed.

    However, an error remains on the dropdown field (see attachment: https://www.sorgentelight.com/wp-content/uploads/2021/02/cattura2.jpg).
    Even if the error is present, the form works correctly and the group is added to MailChimp.

    The only drawback is that, due to this error, the placeholder of the field is not stored. Consequently, in order not to display “select” as a placeholder, I had to create a group titled with the placeholder I want.

    It would be great if this problem could be solved!

    PS: if needed I can provide admin access to this account ??

    I await your feedback, thanks and good luck!

    • This reply was modified 3 years, 9 months ago by klorofilla.

    Hi @klorofilla,

    I was not able to reproduce that specific issue on my machine. If you could please send us a message over at https://yikesplugins.com/about/contact/, we can look into this further for you.

    Thanks,
    Jon

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Dropdown Interest Group: this field no longer exist in this list?’ is closed to new replies.