Dropdown menu invisible on mobile devies

can provide system info etc if required

Hello candyenvy,
this is most likely due to a conflicting plugin.
You should disable your plugins and re-enable them one by one in order to find the culprit..

Thanks for your response !
I have the website running perfectly via a normal desktop computer
but mobile responsiveness is terrible – I havent added any additional plugins aside from what was included in the original package for customizr – given that would i still be having a conflict issue if all the plugins are the ones that came with the pack ?

When viewing on a mobile device the dropdown appears but does not stay long enough to actually click on anything .. aside form plugins do you know could anything else be causing it – is there a setting i mightve missed clicking or something ?

Ill give the plugin thing a shot though in the meantime ??

Mmm,
well this theme doesn’t come with any additional plugin ..
which pack?

Yes the issue regards to the mobile menu, you can temporary fix it with something like:

@media (max-width: 979px) {
.nav-collapse.in {
    height: auto;
    max-height: 300px;
}
}

I meant I havent added anything additional aside from the egneral woocommerce stuff that comes with the customiser “package”
I am learning about all of this slowly , but chose the customizr theme as it claims to be easily mobile responsive , yet the only problems I am experiencing with it are on the mobile viewing side of things !

I do like most of what I have seen with this theme and Am looking at buying this theme and its add-ons for my other larger business , if I can get this one to work well ??

Where would I input that info ? CSS customiser or through FTP client ?

Hello,
yes and you can see if customizr works fine in mobile on the demo site

As I told you the issue you are experiencing isn’t of the theme itself, it’s about some conflicting plugin. ??

You can put that code in Appareance -> Advanced Options -> Custom CSS

okay I am just going thru and deactivting plugins and fingers crossed this fixes it . I am losing alot of sales by not having the sitr mobile responsive ?? ill let you know how i go

Thanks for your help with this ?? Really appreciate it !

I have put the CSS script you gave me earlier in and it work s.. u mentioned this is a temproary fix ?
I tried figuring out which plugin was affecting it and it didnt seem to be any fo them ??