Dropdown not showing any answers

  • Resolved sag2004

    (@sag2004)


    3 years ago

    Hey guys,
    I am currently trying to build a survey using the dropdown option, but when I open the survey in front-end, the answers aren′t displyed when I click on the dropdown arrow.
    Could you please check this out?

    Thank you in advance
    Rafic

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Hi @sag2004,

    Thank you for the topic.

    We have already checked and noticed that everything works fine on our end.

    Most presumably there is a conflict with either the Theme or one of the plugins.

    Please provide us with the link, where the given survey is located so that we can check the problem and solve it as soon as possible.

    Thank you!

    Thread Starter sag2004

    (@sag2004)

    Hey Jasmine,

    thank you for your reply.
    Since we have no staging site I am not sure which link I can provide.
    We use LearnDash and BuddyBoss with this plugin. It is somehow frustrating because it would be really useful in our case.
    Not sure what I can do..

    Plugin Support Jasmine

    (@hyenokian)

    Thank you for your reply, dear @sag2004.

    Since you don’t have a live website to provide it with us at the moment, the only possible solution is doing troubleshooting on your own.

    Here is a useful link to help you with troubleshooting:
    https://ays-pro.com/blog/how-to-troubleshoot-your-wordpress-website

    Please deactivate all your plugins one by one to understand which plugin is the cause, since everything works fine on our end.
    Make sure to clear each plugin cache after deactivating, as it may be kept at your browser data.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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