• Resolved bellatowabo

    (@bellatowabo)


    Hello,

    Is this plugin DSGVO compliant? And where do we get the AV contract from?

    Thanks for the answers.

    Bella

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    10Web Instagram Feed plugin uses Instagram API on website front end. You have to authorize the plugin via sign in to get data from Instagram on your behalf. The plugin does not send any user’s data to Instagram.

    All the data received from Instagram via API is cached in WordPress database for some short customizable period to provide front end optimization. You can delete or update cached data. Instagram saves some cookies in browsers of website visitors via API data. These cookies are mostly used for security purposes.

    They are regulated under terms of Instagram’s privacy policy https://instagram.com/legal/privacy. The plugin asks for your consent to collect site administrator’s email address and site URL to offer customer support, deals and discounts on premium products and more.

    As of AV contract, could you please give more details about that?

    Thank you and have a nice day!

    Thread Starter bellatowabo

    (@bellatowabo)

    First: My english is not so good. Sorry.

    An explanation of the AV contract in English can be seen here: https://www.activemind.de/en/data-protection/documents/commissioned-processing-contract/

    Have a nice day
    Bella

    Plugin Contributor Tigran Nazaryan

    (@progmastery)

    hi @bellatowabo

    thanks for your interest in our plugin
    This is a quote from the resource you have sent:

    “According to the EU General Data Protection Regulation (GDPR), every company that wants a service provider to process personal data on the company’s behalf must have a commissioned-processing contract (CP contract) with that provider.”

    If your company sends your customer’s personal data to another service provider for processing, you need that contract. No customer data is being sent to 10web or Instagram for processing via Instagram Feed plugin, so you do not need any AV contract.

Viewing 3 replies - 1 through 3 (of 3 total)
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