Dual User Roles

  • Resolved nigelrs

    (@nigelrs)


    1 year, 6 months ago

    I set up your software and got it ready a couple of days ago. I have had over 100 sign ups, think they are all SPAM. Not sure how they are getting past the Google Captcha which is set up? They all have 2-3 letters, capitalised, after their name – which looks odd (when I did a test sign up, no capital letters were added.

    However, the system adds them on as a subscriber and an affiliate. How can I just get them added on with the singular role of affiliate?

    The image is on the page in the link in the heading section.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author iova.mihai

    (@iovamihai)

    Hey @nigelrs,

    Thank you for reaching out! Please contact us via our website’s contact form (here: https://slicewp.com/contact/) about this particular issue.

    Please select “Technical Issue” for the “Topic” field and add a few screenshots with these, potential spam, user accounts.

    I want to make sure everything is working nicely for you, but for this, I do need to see more information about these accounts that look like spam.

    I’m asking you to contact us via our contact form, as the screenshots may contain sensitive information that you may not want to share publicly. As this is a public forum, it would be best to share these via our system.

    Once you reach out via our website, I’ll review the screenshots and get back to you as soon as possible.

    Thank you and best wishes,

    Mihai

    Thread Starter nigelrs

    (@nigelrs)

    Thanks Mihai,

    I have done that, look forward to your support.

    Plugin Author iova.mihai

    (@iovamihai)

    Hey @nigelrs,

    I’ve just replied to your support query from our website. Please check both your inbox and spam email folders for my reply. Let’s continue the discussion via email.

    Thank you and best wishes,

    Mihai

Viewing 3 replies - 1 through 3 (of 3 total)
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