duplicate and failed order

  • Resolved beezsolutions

    (@beezsolutions)


    1 year, 10 months ago

    it happens that when a customer buys the last piece of a product and pays via stripe (only with stripe), the order is successful but is duplicated (failed) and sees the error that a product in the cart is no longer available .
    The first order is paid and the second is failed; but the customer is confused.

    The page I need help with: [log in to see the link]

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  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @beezsolutions

    That’s not how the Stripe plugin is coded so there is something else going on in your site to cause that behavior.

    If you have a stagings site where “test” mode can be enabled and this issue can be re-created that would be helpful.

    when a customer buys the last piece of a product?

    Can you clarify what that means? What exactly is the last piece of a product?

    Kind Regards,

Viewing 1 replies (of 1 total)
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