Duplicate company field on form
-
Hi. After updating to the latest GiveWP donation plugin (2.12.3), I can see duplicate section of double the donation. See the link for more information.
I have already posted this issue on the double the donation plugin’s page as well. It seems like there is a incompatibility. I did the test with having only main and double the donations plugins active. So pretty sure either this plugin or the main one has an issue.
-
Hi @arminghasemazar,
Glad you reached out.
I’ve tested the Double the Donation plugin and it worked properly with GiveWP 2.12.3. Here is a screenshot:
To better support you, we need to know exactly which steps we need to follow to replicate the issue you are facing. Unless we are able to reliably replicate this issue, we are relatively stuck.
?Also, please send along your System Info.
Navigate to Donations –> Tools –> System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.
That will give me some more context to be able to help. Thanks for using GiveWP! Have a great day.
-
This reply was modified 3 years, 7 months ago by
Matheus Martins.
Hey @arminghasemazar,
Do you still need assistance here? I’ll close this ticket for now but if you still need assistance with it, please reopen it and we’ll happily assist you.
If you have other issues, you can open a new ticket and we’ll help you there too.
Thanks for using GiveWP! Have a great day.
It only happens when a donor is not already logged in. Logged in users see only 1 company field but guest donors see double fields.
When login+registration option is on, and donor is not logged in, I see double fields for company, as shown in the screenshot (1st post).
Form to test: https://rwb.charity/donations/test
System info:
### WordPress Environment ### Home URL: https://rwb.charity Site URL: https://rwb.charity WP Version: 5.8.1 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: – WP Cron: ? Language: en_US Permalink Structure: /%category%/%postname%/ Show on Front: page Page on Front: ???? ???? (#2091) Page for Posts: Unset Table Prefix Length: avcof_ Table Prefix Length: 6 Table Prefix Status: Acceptable Admin AJAX: Accessible Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, give_subscription ### Server Environment ### Hosting Provider: DBH: mysql106.unoeuro.com, SRV: rwb.charity TLS Connection: Connection uses TLS 1.2 TLS Connection: Bad Server Info: Apache PHP Version: 7.4.23 PHP Post Max Size: 1 GB PHP Time Limit: 300 PHP Max Input Vars: 5000 PHP Max Upload Size: 1 GB cURL Version: ? 7.29.0, NSS/3.53.1 - We recommend a minimum cURL version of 7.40. SUHOSIN Installed: – MySQL Version: 5.7.35 Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? gzip: ? GD Graphics Library: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### GiveWP Configuration ### GiveWP Version: 2.13.4 GiveWP Cache: Enabled Database Updates: All DB Updates Completed. Database Updates: All Database Migrations Completed. Database Tables: ? avcof_give_donors? avcof_give_donormeta? avcof_give_comments? avcof_give_commentmeta? avcof_give_sessions? avcof_give_formmeta? avcof_give_sequential_ordering? avcof_give_donationmeta? avcof_give_revenue GiveWP Cache: Enabled GiveWP Cache: ?New Donation?Donation Receipt?New Offline Donation?Offline Donation Instructions?New User Registration?User Registration Information?Donation Note?Email access?Renewal Receipt Email?Renewal Receipt Email?Subscription Cancelled Email?Subscription Cancelled Email?Subscription Completed Email?Subscription Reminder Email?Subscriptions Email Access?Subscription Payment Failed Email Upgraded From: 2.13.3 Test Mode: Disabled Currency Code: EUR Currency Position: After Decimal Separator: . Thousands Separator: , Success Page: https://rwb.charity/donation-confirmation/ Failure Page: https://rwb.charity/donation-failed/ Donation History Page: https://rwb.charity/donor-dashboard/ GiveWP Forms Slug: /donations/ Enabled Payment Gateways: Credit/Debit Card, PayPal, Bank Transfer, Stripe - SEPA Direct Debit, Stripe - BECS Direct Debit, Google Pay, Apple Pay, Test Donation, PayPal-Manual, PayPal Donations, Stripe iDEAL Default Payment Gateway: Credit/Debit Card PayPal IPN Verification: Enabled PayPal IPN Notifications: IPN received for #14992 ( 12W000424U0330348 ) on 09/16/2021 at 21:40. Status VERIFIED Donor Email Access: Enabled Stripe Webhook Notifications: 2021-09-16 5:10 PM ### Active GiveWP Add-ons ### Give - Currency Switcher: ? Licensed – by GiveWP – 1.5.0 Give - Double the Donation: ? Unlicensed – by GiveWP – 1.0.0 Give - Fee Recovery: ? Licensed – by GiveWP – 1.9.2 Give - Funds and Designations: ? Licensed – by GiveWP – 1.0.3 Give - Google Analytics Donation Tracking: ? Licensed – by GiveWP – 1.2.5 Give - MailChimp: ? Licensed – by GiveWP – 1.5.0 Give - Manual Donations: ? Licensed – by GiveWP – 1.5.0 Give - PDF Receipts: ? Licensed – by GiveWP – 2.3.11 Give - Per Form Gateways: ? Licensed – by GiveWP – 1.0.2 Give - Pixel Tracking: ? Unlicensed – by GiveWP – 1.0.1 Give - Recurring Donations: ? Licensed – by GiveWP – 1.12.6 Give - Stripe Gateway: ? Licensed – by GiveWP – 2.4.0 Give - Zapier: ? Licensed – by GiveWP – 1.4.0 ### Other Active Plugins ### 3D FlipBook - Lite Edition: by iberezansky – 1.11.3 301 Redirects Pro: by WebFactory Ltd – 5.75 Astra Pro: by Brainstorm Force – 3.6.0 Astra Widgets: by Brainstorm Force – 1.2.9 Blog Designer Pack Pro: by Infornweb – 1.0.2 BulletProof Security: by AITpro Website Security – 5.2 Code Snippets: by Code Snippets Pro – 2.14.2 Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.1.4 CSS Hero: by The CSS Hero Team – 4.20 Elementor: by Elementor.com – 3.4.4 Elementor Pro: by Elementor.com – 3.4.1 Element Pack Pro: by BdThemes – 5.11.0 Envira Gallery: by Envira Gallery Team – 1.9.3.7 Envira Gallery - Albums Addon: by Envira Gallery Team – 1.7.8.1 Envira Gallery - Defaults Addon: by Envira Gallery Team – 1.5.0 Envira Gallery - Gallery Themes Addon: by Envira Gallery Team – 2.0.2 Envira Gallery - Slideshow Addon: by Envira Gallery Team – 1.3.6 Envira Gallery - Videos Addon: by Envira Gallery Team – 1.6.2 EWWW Image Optimizer: by Exactly WWW – 6.2.5 FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.0.1 Gravity Forms: by Gravity Forms – 2.5.10 Gravity Forms Mailchimp Add-On: by Gravity Forms – 4.9 Gravity Forms Survey Add-On: by Gravity Forms – 3.7 Gravity Forms Zapier Add-On: by Gravity Forms – 4.1.1 Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5 IDPay gateway - Gravity Forms: by IDPay – 1.0.5 Instant Indexing: by Rank Math – 1.1.2 Loco Translate: by Tim Whitlock – 2.5.3 Nextend Social Login: by Nextendweb – 3.1.1 Profile Builder - MailChimp Add-On: by Cozmoslabs, Mihai Iova – 1.2.5 Profile Builder Pro: by Cozmoslabs – 3.5.3 Rank Math SEO: by Rank Math – 1.0.71.1 Rank Math SEO PRO: by Rank Math – 2.15.0 Site Kit by Google: by Google – 1.41.0 TranslatePress - Business: by Cozmoslabs, Razvan Mocanu, Madalin Ungureanu – 1.0.5 TranslatePress - Multilingual: by Cozmoslabs, Razvan Mocanu, Madalin Ungureanu, Cristophor Hurduban – 2.1.1 Ultimate Post Kit: by BdThemes – 1.9.1 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com, DavidAnderson – 2.16.61.25 User Role Editor Pro: by Vladimir Garagulia – 4.60.1 Visualizer: Tables and Charts for WordPress: by Themeisle – 3.6.1 Visualizer: Tables and Charts Manager for WordPress AddOn: by ThemeIsle – 1.9.5 WP Activity Log: by WP White Security – 4.3.2 WP Cloudflare Super Page Cache: by Optimole – 4.5.5 WP Dark Mode: by WPPOOL – 2.1.6 WP HTML Mail - Email Template Designer: by Hannes Etzelstorfer // codemiq – 3.0.9 WP Rocket: by WP Media – 3.9.2 WP Rocket | Disable Page Caching: by WP Rocket Support Team – WPS Hide Login: by WPServeur, NicolasKulka, wpformation – 1.8.6 Yet Another Related Posts Plugin (YARPP): by YARPP – 5.27.5 ?????? ?????? ???????: by RTL-Theme – 1.3.2 ???? ????? ??? ?????: by Javad Pourshahabadi | Suncode.ir – 2.0.0 ?????? ??? ?????: by ?????? ??? ????? – 2.3.1.4 ### Inactive Plugins ### GravityView: by GravityView – 2.12.1 Prime Slider: by BdThemes – 1.14.3 ### Active MU Plugins ### BPS MU Tools: by AITpro – 6.0 Health Check Troubleshooting Mode: by – 1.7.2 ### Theme ### Name: Astra Child Version: 1.0.0 Author URL: https://wpastra.com/about/ Child Theme: Yes Parent Theme Name: Astra Parent Theme Version: 3.7.2 Parent Theme Author URL: https://wpastra.com/about/
-
This reply was modified 3 years, 7 months ago by
- The topic ‘Duplicate company field on form’ is closed to new replies.