Duplicate Entries

  • I’ve seen others with the same issue where after the form is submitted it’s creating two entries in the googlesheet. One person noted that when in preview and submitting, it was fine, but when doing it from the Published Page, it’s causing two entires and also noted that they have Stripe, which I do as well. There was no resolution.
    https://www.ads-software.com/support/topic/issue-with-spreadsheet-importing-data-2-times/
    https://www.ads-software.com/support/topic/duplicated-sheet-entries/ <– noted duplicates when payment forms are submitted.

    I have the same issue. I only have the one connector installed, the Page the Gravity form lives on only has one shortcode block loading the gravity form on it. I’ve tried with both Ajax on and Ajax off.

    Active

    Row #26 167 Added to PizzaFall2024Sep-10-2024 07:39:34Active

    Row #25 167 Added to PizzaFall2024Sep-10-2024 07:39:31

    The First one to row #25 for Entry 167

    Object: 10Vj9aJyZsHSMAlxLYMSt-oOHLaQc58HJdeq7EU9Ycjo

    Trigger: Form Submission

    spreadsheetId

    10Vj9aJyZsHSMAlxLYMSt-oOHLaQc58HJdeq7EU9Ycjo

    tableRange

    Sheet1!A18:H24

    updates

    {“spreadsheetId”:”10Vj9aJyZsHSMAlxLYMSt-oOHLaQc58HJdeq7EU9Ycjo”,”updatedRange”:”Sheet1!A25:K25″,”updatedRows”:1,”updatedColumns”:9,”updatedCells”:9}

    The Second one, same Trigger, same Entry ID, but to a different row

    spreadsheetId

    10Vj9aJyZsHSMAlxLYMSt-oOHLaQc58HJdeq7EU9Ycjo

    tableRange

    Sheet1!A18:H25

    updates

    {“spreadsheetId”:”10Vj9aJyZsHSMAlxLYMSt-oOHLaQc58HJdeq7EU9Ycjo”,”updatedRange”:”Sheet1!A26:K26″,”updatedRows”:1,”updatedColumns”:9,”updatedCells”:9}

    The Trigger Form Submission is done twice for the same object and it ends up writing 2 rows (row 25 and 26) for the same entry.

    • This topic was modified 2 months, 2 weeks ago by gmbart01.

    The page I need help with: [log in to see the link]

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