• Hello
    I have come across an interesting problem with Cluevo’s recording of SCORM information.
    As I was testing some SCORM modules, I noticed that for some reason the number of attempts for modules, reported in the progress section of the cluevo reports, was not increasing despite redoing the module at various times. I spent a long time investigating this and discovered that this was because the modules were set wth the CLuevo settings to “Let user decide whether to resume or start a new attempt”. For some reason, though (maybe because of my lesson structure) the choice of whether to continue with the previous attempt or begin a new attempt was almost never given.

    One solution to this problem was to choose the following cluevo option: “Always start new attempts”. While this works ok and generates new attempts, it actually records TWO new attempts for each iteration of the module. This can be verified by looking at the Cluevo progress report. Two rows were simultaneously created in the database. On further investigation, it turns out that BOTH rows are created when the module is loaded. When the module is first loaded, both entries are identical When the module is completed, the SECOND row is modified and looks like attempt #14 in the attached file.

    Unfortunately, this information is both misleading and doubles the amount of space needed to store it.

    I have tried to investigate the problem by disabling all plugins. I have also created a brand new WP website with NO plugins running other than the 3 Cluevo plugins. The problem remains with both the “Always start new attempts setting” and the “Let user decide…” settings. Is this a problem with Cluevo or with me? (I would prefer it to be a problem with me but it seems to happen even with the modules provided in the Cluevo demo).

    Thank you dor your assistance

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter mlapl1

    (@mlapl1)

    Hello
    has there been any progress on this?
    Thank you

    PS I notice that you are advertising a free package on your website. Is the version of cluevo that you offer there any different fro the free version that we can download from here?

    Plugin Author eliasatcluevo

    (@eliasatcluevo)

    Hi mlapl1,

    Have you checked if the problem still exists for you in the newest version of the CLUEVO LMS?
    Chris, who is working on this is not available at the moment but he will be next week or the week after that. Sorry for the delay and thank you for your patience, we have been very busy with the new update of our plugin and could not devote as much time to this as we would have liked to.

    The free plugin on our website is the same as here. It’s actually just a link to this one.

    Greetings,
    Elias

    • This reply was modified 3 years, 2 months ago by eliasatcluevo.
    Thread Starter mlapl1

    (@mlapl1)

    Hello and sorry to revive this issue.
    Unfortunately, the problem seems to continue – please see the graphic at
    https://u.pcloud.link/publink/show?code=XZOOqAXZN3OxxEeyXLVDdiIaxb0BXVyN67qX
    This is taken from the progress table.

    You will see two pairs of entries – the second entry is created a couple of seconds after the first one and correctly registers the information sent. The first entry, however, seems to reflect the initial state of the connection to the database.

    The setting for the Cluevo module is “always start new attempt” otherwise the first attempt is extended and no additional attempts are added.

    I look forward to your new SCORM reporting plugin. Hopefully it will deal with the issue and also remove the first attempt.

    Thank you very much for your help
    Andrew

    Thread Starter mlapl1

    (@mlapl1)

    Please disregard the anomaly of attempt 3. I just noticed it. I think it is because I re-sent the completion statements without properly reloading.

Viewing 4 replies - 16 through 19 (of 19 total)
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