Duplicate entry ‘0’ for key ‘PRIMARY’

  • Resolved alexandreminem

    (@alexandreminem)


    2 years, 1 month ago

    Hello itheme team,

    I can’t activate itheme anymore on my website.
    There is this error :

    Duplicate entry ‘0’ for key ‘PRIMARY’
    Incorrect table definition; there can be only one auto column and it must be defined as a key
    Duplicate entry ‘0’ for key ‘PRIMARY’
    Duplicate entry ‘0’ for key ‘PRIMARY’

    I tried to deactivate and reactive plugin, even reinstalling it.
    Can you help me please?
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @alexandreminem, thank you for reaching out. Could you please try completely deactivating and deleting the plugin from your WordPress dashboard? Once deleted, ensure all of the itsec related tables were also removed from the database. If not, please manually delete them. Then, please re-install the plugin. I hope this helps.

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @alexandreminem, I hope the information provided helped resolve the issue. Since we haven’t received a response, I’ll mark this post resolved. If you still need some assistance, feel free to open a new support topic, and we’d be happy to assist. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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