• Resolved kopfnick

    (@kopfnick)


    Hi,

    I tried all i could do debugging this, but no luck:
    I have some duplicate products (IDs) in my Google and FB feeds, only about 20 out of 1000, but still nagging me ??

    It seems to be the same products, at least on a spot check.
    I tried debug log (very short), error log (none existing), deactivating/reactivating the plugin, deleting the XML file and recreating it many times (always same product duplicates), looking for products in WooCommerce (no duplicates there).
    All products in our database are “simple”, all technically the same.

    Is there anything else i can do?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi,

    Thanks for using our plugin and reaching out to us. Would you be so kind as to share with us your debug.log so we can see how you have configured your feeds? Instructions on how to retrieve the debug.log can be found here: https://adtribes.io/send-your-debug-log-to-support/

    Can you also share some product ID’s that are listed as duplicates?

    Hi,

    Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now. Please do not hesitate to reach out to us again whenever you need our help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Duplicate IDs in feed’ is closed to new replies.