duplicate listings if variation is disable for template

  • Resolved howy

    (@howy)


    5 years, 11 months ago

    Hi,

    i am using default Watches (IT) Version 2019.0305 category template.
    I have disabled variation support because my products are variable but they have only 1 size UNI variation.

    when i try to upload a product to amazon, wp-lister create 2 listing:
    one for variation and one for parent product (the last one is incomplete and has no price and no quantity)

    Maybe this screenshot can help:

    View post on imgur.com

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Hey @howy

    Thanks for contacting support.

    This is actually something I don’t believe I have seen, maybe because no user has ever done this before. At least I don’t recall any user ever doing this before. Upon first thought, I would think you could simply delete that parent listing from Amazon, or just leave it, and all should work fine.

    It appears that WP-Lister still sends that parent data to Amazon, but it essentially can be trashed since the variation get’s listed properly and should stay connected to Amazon via WP-Lister. But that is just my initial thoughts on this.

    Let me double check on this with the developers and get back to you, maybe we need to have WP-Lister completely ignore the parent when disabling variation support in the listing profile. Will be in touch as soon as possible.

    Kind regards,
    John

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hey @howy

    Thanks for your patience.

    Could you please open a support ticket here: https://www.wplab.com/request-support/

    … and provide your dashboard URL, admin login credentials, and a sample SKU for us to examine for you?

    Kind regards,
    John

    Thread Starter howy

    (@howy)

    thanks for support,

    i will open a ticket

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘duplicate listings if variation is disable for template’ is closed to new replies.