• Resolved randhawa2133

    (@randhawa2133)


    I’m facing an issue with orders when customer place order WooCommerce duplicate it, but its inconsistent. also, WooCommerce admin order page takes longer to load than usual.

    • This topic was modified 1 year, 4 months ago by randhawa2133.
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  • Thread Starter randhawa2133

    (@randhawa2133)

    ` WordPress Environment
    
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    Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page
    
    Disabled Features: minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-07-24 12:11:48 -06:00<br>Options: ?<br>Notes: 127<br>Onboarding: completed Action Scheduler
    
    Complete: 99,944<br>Oldest: 2023-06-22 15:07:19 -0600<br>Newest: 2023-07-23 14:16:40 -0600
    
    Failed: 280<br>Oldest: 2023-02-15 09:05:29 -0700<br>Newest: 2023-07-23 10:57:37 -0600
    
    Pending: 59<br>Oldest: 2023-07-23 18:15:05 -0600<br>Newest: 2023-08-20 10:00:00 -0600 Status report information
    
    Generated at: 2023-07-23 15:01:37 -06:00<br>`

    Hi there @randhawa2133 ??

    Thank you for reaching out!

    I’m facing an issue with orders when customer place order WooCommerce duplicate it, but its inconsistent. also, WooCommerce admin order page takes longer to load than usual.

    As I understand, the duplicate order issue is inconsistent, but spotted nevertheless.

    I am curious, what do the WP Mail Logging: by WP Mail Logging Team – 1.12.0 logs reveal about the duplicate orders that were identified?

    Furthermore, regarding the WooCommerce admin order page taking longer than usual to load, how are you measuring that? Did you already have a chance to test with all plugins deactivated, except for WooCommerce only, perhaps?

    I trust that points you in the right direction, but if you have more questions, let us know.

    We’re happy to help.

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