Duplicate Order Number (not ID)

  • Resolved sk117

    (@sk117)


    3 years, 3 months ago

    Hi there,
    we have an odd problem, two customers ordered at the exact time on Friday 13th and paid with amazon pay. Now they have the exact same order number (not order_id though). My question is, how can i change a specific order number of an order id? is there a code snippet for this kind of problem? Every hint in the right direction would be much appreciated.

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  • Plugin Support Christian

    (@christian1983)

    Hey @sk117

    Hope you are doin well!

    the 2 customers has same order (but not order_id) and both has the same transaction_id?

    Best,
    Christian

    Plugin Support Sol J. a11n

    (@solstudioim)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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