Duplicate payments on 7.0.1

Do you have any relevant debugging information from error logs, WooCommerce logs or Stripe logs?

Hello @galbaras,

Could you please share a copy of your site’s System Status so we can get a better idea of what’s going on?

You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Also, please check the fatal error logs that are related to Stripe (if you find any) from WooCommerce > Status > Logs.

Look forward to hearing back from you.

I think you meant @thewebatom. I haven’t updated yet.

Hi @thewebatom

Thanks for reaching out!

Based on the screenshot you provided, I can see that the alleged duplicate payments have the same amount, however, these have different order numbers as well.

Image Link: https://snipboard.io/twhirA.jpg

In addition to what was requested above, can you please share a screenshot of the Order Notes of these orders?

If you don’t already have a screenshot service installed, you can try
https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

If you could also check if there are some patterns for these orders: like same product type, same products, same categories, etc?

Let us know how it goes!