Duplicate PayPal order confirmation emails

  • When a customer checks out using the PayPal option, they receive two order confirmation emails from PayPal (with pretty much the exact same details in them).

    I talked with PayPal on the phone as I believe the issue was on their end, but they’ve told me it has something to do with WooCommerce triggering PayPal to send a confirmation (in addition to the email PayPal is already sending).

    I looked through all my setting in the WC backend but can’t find any setting that would be turning this feature on/off.

    Can anyone please help?

    Thanks!
    Alex

    https://www.ads-software.com/plugins/woocommerce/

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  • Thread Starter atburi

    (@aburi)

    If this relates to the above issue at all, in the WP Backend under WooCoomerce/Settings/Checkout/PayPal/Advanced Options/, it won’t let me leave the Receiver Email field blank. Instead, it duplicates the email I entered in the ‘PayPal Email’ field above.

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