Duplicate Pixel ID

Hi there!

Can you please copy and paste the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support.

Thanks in advance!

Hi @imazed. Here’s the reportt

`
### WordPress Environment ###

WordPress address (URL): https://selleys.com.sg
Site address (URL): https://selleys.com.sg
WC Version: 5.2.2
REST API Version: ? 5.2.2
WC Blocks Version: ? 4.7.2
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.1.5
Log Directory Writable: ?
WP Version: 5.7.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.0.33 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 2 GB
PHP Time Limit: 6000
PHP Max Input Vars: 10000
cURL Version: 7.76.0
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.6.51
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: aut_
Total Database Size: 52.56MB
Database Data Size: 43.61MB
Database Index Size: 8.95MB
aut_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB + Engine InnoDB
aut_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aut_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
aut_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
aut_woocommerce_order_itemmeta: Data: 0.23MB + Index: 0.16MB + Engine InnoDB
aut_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
aut_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aut_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aut_actionscheduler_actions: Data: 6.02MB + Index: 1.34MB + Engine InnoDB
aut_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aut_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aut_actionscheduler_logs: Data: 0.31MB + Index: 0.25MB + Engine InnoDB
aut_ac_segments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
aut_admin_columns: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
aut_brizy_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
aut_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aut_newsletter: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aut_nextend2_section_storage: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_nextend2_smartslider3_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_nextend2_smartslider3_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_options: Data: 8.48MB + Index: 2.34MB + Engine InnoDB
aut_postmeta: Data: 16.48MB + Index: 2.75MB + Engine InnoDB
aut_posts: Data: 7.52MB + Index: 0.47MB + Engine InnoDB
aut_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
aut_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_revslider_sliders: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
aut_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_revslider_slides: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
aut_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_slp_extendo_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aut_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
aut_store_locator: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aut_termmeta: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
aut_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
aut_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
aut_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aut_w3tc_cdn_pathmap: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
aut_w3tc_cdn_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
aut_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aut_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
aut_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aut_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
aut_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
aut_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aut_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aut_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_wpgmza_nominatim_geocode_cache: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
aut_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aut_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aut_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_yoast_indexable: Data: 0.47MB + Index: 0.11MB + Engine MyISAM
aut_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
aut_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
aut_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
aut_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aut_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 33
acf-field-group: 6
attachment: 500
brizy-project: 1
custom_css: 1
diy_guide: 21
elementor_font: 2
elementor_icons: 1
elementor_library: 27
faq: 105
ml-slider: 1
nav_menu_item: 31
oembed_cache: 7
page: 18
post: 1
product: 52
product_variation: 57
revision: 1117
sa_slider: 1
shop_coupon: 2
shop_order: 120
shop_order_refund: 2
slick_slider: 1
vc_grid_item: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

Admin Columns Pro – WooCommerce: by AdminColumns.com – 3.5.10
Admin Columns Pro: by AdminColumns.com – 5.4.4
Advanced Custom Fields PRO: by Elliot Condon – 5.8.7
Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 6.1.5
Brizy: by Brizy.io – 2.2.13
Contact Form 7: by Takayuki Miyoshi – 5.4
Custom Post Type UI: by WebDevStudios – 1.9.1
Custom Post Type Widgets: by thingsym – 1.4.0
Google Tag Manager for WordPress: by Thomas Geiger – 1.12.3
Facebook for WooCommerce: by Facebook – 2.4.0
Flexible Shipping: by WP Desk – 4.0.7
Insert Headers and Footers: by WPBeginner – 1.5.0
WPBakery Page Builder: by Michael M – WPBakery.com – 6.2.0
JWS Plugins: by jwsthemes – 1.0.0
Staff Admin Order Mail: by Myke Solidum – 1.0
Newsletter: by Stefano Lissa & The Newsletter Team – 7.1.2
Really Simple SSL: by Really Simple Plugins – 4.0.14
Slider Revolution: by ThemePunch – 6.2.10
Unyson: by ThemeFuse – 2.7.24
W3 Total Cache: by BoldGrid – 2.1.2
WOOCS – WooCommerce Currency Switcher: by realmag777 – 2.3.1
WooCommerce Stripe Gateway: by WooCommerce – 5.1.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
WooCommerce: by Automattic – 5.2.2
Yoast SEO: by Team Yoast – 16.1.1
WP Google Maps: by WP Google Maps – 8.1.11
YITH WooCommerce Compare: by YITH – 2.5.0
YITH WooCommerce Quick View: by YITH – 1.6.0
YITH WooCommerce Wishlist: by YITH – 3.0.20
YITH WooCommerce Zoom Magnifier: by YITH – 1.3.25

### Inactive Plugins (8) ###

Advanced Custom Fields: by Elliot Condon – 5.9.5
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.8
Better Search Replace: by Delicious Brains – 1.3.4
Hummingbird: by WPMU DEV – 2.7.2
Smush: by WPMU DEV – 3.8.4
Widget Importer & Exporter: by ChurchThemes.com – 1.6
WordPress Importer: by wordpressdotorg – 0.7
Yoast Test Helper: by Team Yoast – 1.13

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php
object-cache.php: object-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: SGD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1888 – /shop/
Cart: #1843 – /cart/
Checkout: #1844 – /checkout/
My account: #1845 – /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Cayto Child
Version: 3.0.5
Author URL: https://themeforest.net/user/jwsthemes
Child Theme: ?
Parent Theme Name: Cayto
Parent Theme Version: 3.0.5
Parent Theme Author URL: https://themeforest.net/user/jwsthemes
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: cayto-child/woocommerce/archive-product.php
cayto-child/woocommerce/cart/cart-shipping.php
cayto-child/woocommerce/cart/cart-totals.php
cayto-child/woocommerce/cart/cart.php version – is out of date. The core version is 3.8.0
cayto-child/woocommerce/cart/mini-cart.php version – is out of date. The core version is 5.2.0
cayto-child/woocommerce/cart/proceed-to-checkout-button.php
cayto-child/woocommerce/cart/shipping-calculator.php
cayto-child/woocommerce/checkout/form-billing.php version – is out of date. The core version is 3.6.0
cayto-child/woocommerce/checkout/form-checkout.php version – is out of date. The core version is 3.5.0
cayto-child/woocommerce/checkout/form-shipping.php version – is out of date. The core version is 3.6.0
cayto-child/woocommerce/checkout/review-order.php version 3.3.0 is out of date. The core version is 5.2.0
cayto-child/woocommerce/checkout/thankyou.php version 3.3.0 is out of date. The core version is 3.7.0
cayto-child/woocommerce/content-product.php version – is out of date. The core version is 3.6.0
cayto-child/woocommerce/content-single-product.php version – is out of date. The core version is 3.6.0
cayto-child/woocommerce/emails/admin-new-order.php
cayto-child/woocommerce/emails/customer-processing-order.php
cayto-child/woocommerce/emails/email-addresses.php
cayto-child/woocommerce/emails/email-header.php
cayto-child/woocommerce/emails/email-order-details.php
cayto-child/woocommerce/emails/email-order-items.php
cayto-child/woocommerce/emails/email-styles.php
cayto-child/woocommerce/global/breadcrumb.php
cayto-child/woocommerce/global/quantity-input.php version – is out of date. The core version is 4.0.0
cayto-child/woocommerce/loop/add-to-cart.php
cayto-child/woocommerce/loop/loop-end.php
cayto-child/woocommerce/loop/loop-start.php
cayto-child/woocommerce/loop/orderby.php version – is out of date. The core version is 3.6.0
cayto-child/woocommerce/loop/pagination.php
cayto-child/woocommerce/loop/price.php
cayto-child/woocommerce/loop/rating.php version – is out of date. The core version is 3.6.0
cayto-child/woocommerce/loop/sale-flash.php
cayto-child/woocommerce/order/order-details.php version 3.7.0 is out of date. The core version is 4.6.0
cayto-child/woocommerce/single-product/add-to-cart/external.php
cayto-child/woocommerce/single-product/add-to-cart/grouped.php version 3.4.0 is out of date. The core version is 4.0.0
cayto-child/woocommerce/single-product/add-to-cart/simple.php
cayto-child/woocommerce/single-product/add-to-cart/variable.php version – is out of date. The core version is 3.5.5
cayto-child/woocommerce/single-product/add-to-cart/variation.php
cayto-child/woocommerce/single-product/meta.php
cayto-child/woocommerce/single-product/price.php
cayto-child/woocommerce/single-product/product-thumbnails.php version – is out of date. The core version is 3.5.1
cayto-child/woocommerce/single-product/rating.php version – is out of date. The core version is 3.6.0
cayto-child/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
cayto-child/woocommerce/single-product/review.php
cayto-child/woocommerce/single-product/share.php version – is out of date. The core version is 3.5.0
cayto-child/woocommerce/single-product/tabs/additional-information.php
cayto-child/woocommerce/single-product/tabs/description.php
cayto-child/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
cayto-child/woocommerce/single-product/title.php
cayto-child/woocommerce/single-product/up-sells.php
cayto-child/woocommerce/single-product.php
cayto-child/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0
cayto-child/taxonomy-product_cat.php version – is out of date. The core version is 4.7.0

Outdated Templates: ?

Learn how to update

### Action Scheduler ###

Complete: 3,927
Oldest: 2021-03-27 06:43:56 +0000
Newest: 2021-04-27 06:32:02 +0000

Failed: 7
Oldest: 2020-09-25 09:51:13 +0000
Newest: 2020-11-13 01:19:01 +0000

In-progress: 1
Oldest: –
Newest: –

Pending: 1
Oldest: 2021-04-27 06:47:02 +0000
Newest: 2021-04-27 06:47:02 +0000

### Status report information ###

Generated at: 2021-04-27 06:43:22 +00:00
`

Kind Regards,

Hi there!

Thanks for the status report.

Do you have anything related to Facebook in your: Insert Headers and Footers: by WPBeginner

When we see duplicate pixel errors, it’s usually being called by a second plugin, or in this case a script added to your header and footer.

Hi @melindahelt,

Thanks for responding once again. I don’t have anything related to Facebook on that plugin, but I just knew as of today that a Facebook Pixel code snippet is inserted via Google Tag Manager by one of the site managers.

We’ve already removed the codes from Google Tag Manager and tried to mark it as resolved on Facebook.

We’ll be waiting for the completion of the resolution if that’s what’s causing the errors.

Best Regards,

Hi @ryanothelo

Thanks for letting us know. We’ll tag this as resolved but feel free to open a new support thread should you still have any issues.

Hi @johndcoy

Alright. Thank you also!

Best Regards,