Duplicate Posts with Cybersyn

  • Hello,
    Great theme, first of all. Been using for about 3 months and I’m still finding new things to modify. One issue I’m having though is with duplicate posts and plugin called Cybersyn. The plugin author is adamant that the issue is with the theme rather than the plugin. Basically, the plugin pulls rss feeds and adds them to my posts. There’s a setting on the plugin that checks for duplicates by GUID and title. Despite having this set, I often get the same post added at least 3 times a day, and this can go on for a week or two. It’s becoming a time consuming task to repeatedly delete the same posts, so I wondered if you could point me in the right direction in terms of preventing it from happening?
    Thanks in advance,
    Jon

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    Does this happen only with the OceanWP theme? Try to switch theme temporarily to a default theme like twenty nineteen and check it works properly or not with it.
    Can you link to the plugin page so that I can check it?

    Thread Starter boxcollider

    (@boxcollider)

    Hi, Thanks for getting back to me. I’m struggling to find a way to switch themes without causing massive disruption to my live site (broken widgets, sidebar issues, layout, plugin compatibility etc) but I can provide the link to the plugin: https://en-gb.www.ads-software.com/plugins/cybersyn/
    Hope this helps to shed some light on the subject.

    Thank you for the plugin link. To switch the theme, create a staging site. Here you can do all the troubleshooting steps. Login to the staging site, go to Appearance > Themes and switch theme.

    Thread Starter boxcollider

    (@boxcollider)

    Hi Amit,
    I wanted to let you know that I’ve had Siteground take a look at this for me. They’ve checked and tried changing my PHP version, clearing my cache, deleting my OPcache, fixing my account’s permissions, using a default .htaccess file but to no avail.
    They also checked my server log but did not find any information related to the issue.
    I also disabled all plugins on the site apart from Cybersyn to eliminate the possibility of plugin conflict, but I still received duplicate posts when the cron job ran. I still can’t run a staging site because doing so exceeds my allocated disc space, but having eliminated all other possibilities, it looks like the issue definitely lies with the theme. It’s doing another weird thing and saving images from deleted posts, despite having the plugin set to not store images locally.
    So, it’s not my host, it’s not a plugin conflict and it’s not Cybersyn. Please help, this is driving me around the bend!
    Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
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