• Resolved diZturbio

    (@dizturbio)


    Hello,

    I am trying to use this plugin for one of my site’s product catalog, I am using the Enfold theme and I think I have managed to use the right selectors (just had to restore woocommerce’s default pagination so I had a ‘next page’ button again).

    My problem is I always end up having a few products being loaded twice, and I have no idea why that is happening, just that they are usually loaded close to each other (usually in adjacent rows).

    I tried switching the theme to Storefront (woocommerce default) to make sure it wasn’t a problem with Enfold, but I get exactly the same problem.

    You can see it happening here: https://malabar.com.pt/products/
    and also here in Storefront: https://dev.malabar.com.pt/products/
    You have to provide credentials for viewing my ‘dev’ subdomain, which are:
    user- ebdev
    pass- emotionalweb

    Any help in troubleshooting this issue will be much appreciated.

    Best regards,
    José

    https://www.ads-software.com/plugins/yith-infinite-scrolling/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi José,
    The plugin only loads content from the next page and append it to current. It’s strange that this issue is caused by the plugin, so I made some tests with your site, and it seems you have problems with product loop.

    In fact, if you go to https://malabar.com.pt/products/page/2/ and to https://malabar.com.pt/products/page/3/, you can find two times poroduct Volute Side Table.

    Same thing if you go to https://malabar.com.pt/products/page/5/ and to https://malabar.com.pt/products/page/6/, you can find two times products Crochet Mirror and Napron Floor Mirror.

    I suggest you to review main products loop.
    Regards ??

    Thread Starter diZturbio

    (@dizturbio)

    Hi!

    Thank you for your insight, it has been quite helpful.

    Indeed, the problem seems to be with the pagination of WooCommerce itself, and not related to your plugin.

    I have tested a bit more and found out that it only seems to happen when I have my shop/products being “sorted by newness” / most recent.
    However I have no idea why it is like that and how I may troubleshoot it, so any further help will be very much appreciated.

    Best regards!
    José

    Plugin Author YITHEMES

    (@yithemes)

    Hi,
    I don’t know why, maybe some plugins or your theme make changing the main woocommerce loop. Try using standard wordpress theme ( like twenty ) with only woocommerce installed and check if problem exists. Then try to activate theme and plugins step by step.

    Regards ??

    Maha Dev

    (@mahadevnextgei)

    Hi, i am facing the same problem with the default sorting of woocmmerce. did u resolve this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
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