Duplicate Products leads to duplicated Reviews

  • Resolved Kobemi

    (@virulentscorpio)


    2 years, 7 months ago

    Hello, I duplicated the similar product, but the reviews also were shown from the old product.
    How to avoid it by duplicating the product?
    Thanks for help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Kobemi

    (@virulentscorpio)

    2 weeks are gone, no response!

    Hello there,

    Apologize for the delay in response!

    Could you please confirm your site URL as well as the duplicated product name so we can check on it?

    Looking forward to your reply! thank you.

    Thread Starter Kobemi

    (@virulentscorpio)

    Website URL: https://bit.ly/3Aco37l
    Duplicated products: https://bit.ly/3Pjj6hc and https://bit.ly/3QhesS2

    Is it possible on my side to remove the duplicated reviews?

    Hi,

    The products should be updated now.
    Note that when duplicating the products the reviews will be duplicated on the front store, not on the backend and this can be due to some cache plugins etc…
    to solve this issue and to force the review widget to be updated you can submit a review and hide it from the reviews dashboard (Judge.me/index) this way the widget will be updated.

    We hope this clarified your concern and feel free to reach back if you need further assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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