Duplicate records Order Attribution Tracking

  • Resolved shopkiansama

    (@shopkiansama)


    6 months, 1 week ago

    in my woocommerce shop Order Attribution Tracking save in database several times Duplicate records whit new meta id .
fore one order (88942) for example :
wp_postmeta tabel : 

meta_id: 4028162
post_id : 88942
meta_key: _wc_order_attribution_session_start_time
meta_naleu: 2024-04-13 12:48:40
——————————————————————————-
meta_id: 4028175
post_id : 88942
meta_key: _wc_order_attribution_session_start_time
meta_naleu: 2024-04-13 12:48:40
——————————————————————————-
4028187
post_id : 88942
meta_key: _wc_order_attribution_session_start_time
meta_naleu: 2024-04-13 12:48:40
——————————————————————————-
meta_id: 4028202
post_id : 88942
meta_key: _wc_order_attribution_session_start_time
meta_naleu: 2024-04-13 12:48:40
——————————————————————————-
4028214
post_id : 88942
meta_key: _wc_order_attribution_session_start_time
meta_naleu: 2024-04-13 12:48:40
——————————————————————————-
meta_id: 4028226
post_id : 88942
meta_key: _wc_order_attribution_session_start_time
meta_naleu: 2024-04-13 12:48:40
——————————————————————————-
meta_id: 4028238
post_id : 88942
meta_key: _wc_order_attribution_session_start_time
meta_naleu: 2024-04-13 12:48:40
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @shopkiansama

    It seems like you’ve enabled HPOS with compatibility mode. Can you please navigate to WooCommerce > Settings > Advanced> Features and check whether the “Enable compatibility mode” is checked or not? If yes, then this is expected behavir.

    If not, this could be due to a plugin conflict or an issue with the order attribution tracking function. The best way to determine this is to:

    • Temporarily switch your theme to Storefront or Twenty Twenty-Four
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope that helps! Let me know once you have done a conflict test!

    anastas10s

    (@anastas10s)

    Hi ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Jason

    (@galapogos01)

    I have this same problem – I have 125 orders with duplicate order_attribution postmeta. In one case I have an order with 1000 _wc_order_attribution_session_entry entries in the database (order attempts from a fraudster trying fake credit cards against the Braintree credit card gateway.

    Why is Woocommerce creating double entries for the same order/meta_key? This seems like a bug.

    I don’t have any HPOS settings enabled.

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @galapogos01,

    Thank you for reaching out and for sharing details on the issue.

    We want to dive deeper into this. Since every setup is unique, kindly create your own topic so we can look further into this issue and assist you properly. This will also help us follow with the forum guidelines.

    You can create a new topic here: https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0.

    Please include all the details you know about it or what you have done so we can start where you left off.

    We are looking forward to hearing from you.

    Cheers!
    -OP

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.